Center for Skin & cosmetic Dermatology

“Our team is sorry to hear that the treatment provided to Ms*** *** did not meet her expectationsAfter much review, we have compared the before and after pictures that were taken, verified the injection quantities and determined that her results align with the expected standards for
the treatment that was providedBefore and after pictures note a marked and appropriate improvement to the injections sitesMs*** *** received a total of syringes of filler (two that were paid for and a third provided at no cost as a results of the third visit’s evaluation)The before and after pictures show a noticeable and expected resultMs*** *** also received a total of units Botox at no charge which also shows noticeable and expected results according to before and after pictures that were takenThe results of the filler can last on average year from the date of injection, depending on the individualThe results of the Botox injection will last approximately months, depending on the individualThe results of this injection will begin to wear off as the month time frame draws closer MsAbdell Gawwad was seen for her initial visit on 11/12/and for follow ups after her initial treatment in order to evaluate her results (visits on 11/24/15, 12/9/and 12/23/15)At those visits her injector provided treatment/injections at no cost to the patient in order to reach the desired resultsOur injector maintained contact with MsAbedell Gawwad throughout this time and up until the first of JanuaryShe encouraged the client to come back in order to compare the before and after picturesBut MsAbdell Gawwad did not return nor contact our staff further Again, we regret that MsAbdel Gawwad’s results do not meet her expectationsThe before and after pictures we took show results that are expected and appropriate for the treatment that was administeredWe would like to review those pictures with our client and consult with her in order to evaluate the areas that still concern her.” Sincerely, L'oren LaRiviere Center for Skin & Cosmetic Dermatology Office Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
I have mentioned clearly in my complain , the effect of the injections starts to fad away  after the the last day of injections , every day gets worse and worse , after two week it came back to normal as before the injections , so the before and after pictures is just be for two weeks and should be for one year . and as I have sent picture and text to my injector ( I have it saved on my cell phone ) after two weeks exactly  from last injection  , she answered me back to come and we will  inject you again two injections( so she saw how bad it was ) as the  company responsible for this material; said this material is absorbed by your body fast and that could happened  , but for very few people and i'm one of those  , I said No if I will come back it will last for another two weeks and that not what I paid my money for , I have proved by texts and photos I can send them if im asked for , and  no body asked me to come back  for follow up after last injection , she said I will need more Botox by April so I said ok I will see you on April before my birthday , that is the honest conversation and I can confront her with that .I need justice and I don't need something I don't deserve , at least I need result I will be happy with even for 6 to 8 months that the least I was expecting not TWO WEEKS .