Initial Business Response /* (1000, 5, 2016/01/28) */
Attached are the documents from [redacted] showing coverage was effective from May 2015 as proof that the client did have coverage once the oversight was found and corrected. [redacted] also acknowledged the intent was there, so supported the...
decision to backdate to renewal date and stated they would have honored a claim.
We sincerely regret losing this long time client and the hard feelings this situation has caused.
Please be advised that we would be prepared to agree to assume half of the amount that is currently outstanding with [redacted].
Regards,
[redacted]
Initial Business Response /* (1000, 5, 2016/01/28) */
Attached are the documents from [redacted] showing coverage was effective from May 2015 as proof that the client did have coverage once the oversight was found and corrected. [redacted] also acknowledged the intent was there, so supported the...
decision to backdate to renewal date and stated they would have honored a claim.
We sincerely regret losing this long time client and the hard feelings this situation has caused.
Please be advised that we would be prepared to agree to assume half of the amount that is currently outstanding with [redacted].
Regards,
[redacted]