Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I feel there is a deceptive trade practices going on and request that Centex make amends. I am going to seek legal consult in this matter.
Regards,
[redacted]
All work agreed to under Agreement has been completed. Customer upset about a change order that was necessary. Such change order possibility was noted in the Agreement, "Note-drainage improvements recommended; limited access at time of inspection, any proposed work found to be unnecessary will be credited to customer at final invoice; any additional work will be for an additional cost; leveling may be limited due to floor memory and additions". This about covers everything she is upset about. This matter has been move to civil action on our part for collection.
All work agreed to under Agreement has been completed. Customer upset about a change order that was necessary. Such change order possibility was noted in the Agreement, "Note-drainage improvements recommended; limited access at time of inspection, any proposed work found to be...
unnecessary will be credited to customer at final invoice; any additional work will be for an additional cost; leveling may be limited due to floor memory and additions". This about covers everything she is upset about. This matter has been move to civil action on our part for collection.
am rejecting this response because:
On January 18th, 2016, Centex Foundation repairs started work on repairing the foundation of my house, according to the contract.Unfortunately, I received an email from a staff member notifying me of a pipe that was broken during the repair. She also notified me that Centex will not fix plumbing issues that occur during the repairs. I was without hot water for about two weeks. Which was turned off because of the leak from the pipe. I contracted ARS recue rooters to fix and reroute my pipe. I faxed the receipts of the assessment and rerouting that was done by ARS to Centex. I received confirmation that all receipts were received by Centex. On March 18th, two months after the repair of the foundation, I received an answering machine message notifying of a drain pipe break. I was totally unaware of this new drain line break. I have called ARS to assess the drain line and faxed the result to Centex.To resolve this problem, I will like for Centex to conduct their own assessment of the drain line and pay for the drain line leak when found.I look forward to the resolution of this problem and will wait until a positive response from the Revdex.com.Please contact me by email only
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I feel there is a deceptive trade practices going on and request that Centex make amends. I am going to seek legal consult in this matter.
Regards,
[redacted]
All work agreed to under Agreement has been completed. Customer upset about a change order that was necessary. Such change order possibility was noted in the Agreement, "Note-drainage improvements recommended; limited access at time of inspection, any proposed work found to be unnecessary will be credited to customer at final invoice; any additional work will be for an additional cost; leveling may be limited due to floor memory and additions". This about covers everything she is upset about. This matter has been move to civil action on our part for collection.
All work agreed to under Agreement has been completed. Customer upset about a change order that was necessary. Such change order possibility was noted in the Agreement, "Note-drainage improvements recommended; limited access at time of inspection, any proposed work found to be...
unnecessary will be credited to customer at final invoice; any additional work will be for an additional cost; leveling may be limited due to floor memory and additions". This about covers everything she is upset about. This matter has been move to civil action on our part for collection.
Complaint: [redacted]
I...
am rejecting this response because:
On January 18th, 2016, Centex Foundation repairs started work on repairing the foundation of my house, according to the contract.Unfortunately, I received an email from a staff member notifying me of a pipe that was broken during the repair. She also notified me that Centex will not fix plumbing issues that occur during the repairs. I was without hot water for about two weeks. Which was turned off because of the leak from the pipe. I contracted ARS recue rooters to fix and reroute my pipe. I faxed the receipts of the assessment and rerouting that was done by ARS to Centex. I received confirmation that all receipts were received by Centex. On March 18th, two months after the repair of the foundation, I received an answering machine message notifying of a drain pipe break. I was totally unaware of this new drain line break. I have called ARS to assess the drain line and faxed the result to Centex.To resolve this problem, I will like for Centex to conduct their own assessment of the drain line and pay for the drain line leak when found.I look forward to the resolution of this problem and will wait until a positive response from the Revdex.com.Please contact me by email only
Regards,
[redacted]