Central Air Conditioning

Beware! Few technicians at this company are knowledgable as far as diagnosing & troubleshooting an A/C problemThe first technician on Weds decided that it was "probably" the thermostatI was charged for a new thermostatWhen that did not solve the problem technician #on Thurs told me it wasn't the thermostat and reset the delay time in the thermostat...problem still not solvedTechnician #on Fri unequivocally told me that the thermostat was not the problem - I was sold a part that I did not need & then gave me the name of the person who I should speak to in order to get a refund He said the problem was a spiking compressor which could not be fixedCAC decided that they would not refund the cost of the thermostat "as it was decided that it was needed at the time it was replaced" .They offered me a rebate on a service contract insteadWhy would I continue using the services of a company that lacks business ethics and treats its customers so unfairly? I wouldn't...my A/C unit was replaced....not by CAC

I've been with CAC for several years I called them out today (the day after Thanksgiving) because my garbage disposal stopped working and was leaking when the water was turned on I called them this morning and they gave me a 3-PM window I was pleasantly surprised The guy got here about 3:and was gone in 20-minutes He took out and installed a new garbage disposal Problem solved and he and the person I spoke with to make the appointment were both very cordial I have also used them twice before for problems with my washing machine and had no problems