Central Arizona Transport & Shuttle

To whom it may concern,
This is my review of Mike’s Auto Clinic in Nampa, Idaho I brought my Chevelle SS in for diagnostics on May 24, after it would not start for me My original thought was it had something to do with the fuel injection system When I arrived I checked in with Jesse and explained my situation with my vehicleJesse was polite and seemed knowledgeable about my situation with the Chevelle He advised me they would look at the Chevelle tomorrow May 25, I left feeling satisfied and comfortable leaving my Chevelle with Mike’s Auto ClinicAfter five days of not hearing anything back from the shop I decided to stop in to check on the status of my Chevelle Jesse was again my point of contact on May 30, and he showed me some of the repairs that needed to be fixed on my vehicle Jesse explained to me they should complete the repairs required by next weekAfter a weeks’ time and not hearing back from Jesse or Mike’s Auto Clinic I called Monday June 5, and spoke with Jesse againI asked Jesse about the status of my Chevelle and estimated cost he stated that everything was going great and on schedule for completion at the end of the week (June 9, 2017) that he needed figure out costOn June 8, I again had to initiate calling the shop due to not hearing from them againThis time I spoke with the owner Mike and he advised me nothing had been started on my Chevelle Mike stated he was unaware my Chevelle had a time line that it needed to be completed by After thinking about my experience with Mike’s Auto Clinic I decided to come get my vehicle without them starting or completing any work on my ChevelleTo sum up my experience with Mike’s Auto Clinic I would advise others to avoid this shop and do some homework prior to using them My vehicle was at the shop from May 24, 2017- June 9, and the whole time I had to initiate the contact and was left in the dark if I did not contact them In my opinion, I felt the integrity, credibility and lack of communication with the owner and employees towards me was extremely unprofessional As a consumer I felt worried about the lack of communication as the days went on without hearing anything back from the shopIt leaves me to wonder does the lack of communication towards customers also reside within the shop from owner to employeesSincerely,
Concerned Former Customer and Local Car Enthusiast

nothing but liars and cheatstook our vehicle there and they fixed without permission and the charges were almost $when done, within two to three weeks the car was having some issues with the check engine light coming on and a weird noise so took back and asked them to find what was wrong, they said they did and it would be another $to fix and said no since they failed to do their job the first time they should be shut down and investigated for their actions