Central Auto Care Inc

After having my vehicle diagnosed, it was determined that the damage was caused to the exhaust flex, which is a part designed to accommodate the jolting of the engine while shifting gearsUpon evaluation, it was determined that the only thing that can cause this part to wear is when the vehicle is
shifted improperlyI brought to the proprietors attention that while visiting the restaurant that day, my card declined which caused me to have to walk up the street to Belmont to go to the atmI explained to him that it had to be fate because had my card not declined, I wouldn't have caught his mechanic rolling my car out of the garage without it being completely in reverseIt was determined that there was some negligence, and I feel like the fact that the noise was not there prior to my vehicle being serviced at CAC, the proprietor should have had enough integrity to consider that because he did not focus on my vehicle 100% of the time, that he could possibly be wrongInstead, he argued that my accusations are ridiculous and impossibleI had my vehicle diagnosed by facilities, Midas, Velasquez (who specializes in exhaust), and the Ford dealershipI paid $to diagnose my vehicle, which is actually over double what it costs to actually replace the partI feel like I've been a patron of this business for well over a year, and he should have enough integrity to make this rightRather he doubts it or notI've brought him other relatives vehicles, because until now I trusted him

This place has been recommended to me by two people when I could not get my car done at another shop and I have been coming here for over years sinceI did my transmission and suspension on my Honda PilotI was pleased with the work and pricesFinally I found a shop that I can depend on the work done and their pricesSince then I have been bringing my whole family's cars hereI really recommend this place for anyone!

As an owner of a 1969 [redacted] with a blown rearend there isnt many places you can trust with a car like this. Ted at Central Auto Care came highly recommended by another mechanic and also a neighbor of mine. Ted quoted me a price that came in as agreed. He and his crew repaired my car and it seems fine. By my experience I would highly recommend this shop

On September 18, 2015 Mr. [redacted] brought his car in - 2007 Taurus to change the oil. I, myself brought the car in on the lift. One of my technicians worked on the car and changed the oil. After the oil change was done my technician pulled the car out in front of the garage and brought the key to the office because he thought the customer was in the office waiting. Otherwise we park the cars in the front of the shop on the parking lot or in front on the street so it is easy to pick up by the customers. I told my technician to move the car since the customer was not in the office waiting so the entrance would not be blocked. My technician took the keys and went to the car and slowly backed out from the entrance on reverse, even stopped for traffic and parked the car on Central Ave right in front of the shop for easy pick up for the customer. While he was backing out the car on reverse Mr. [redacted] was passing by and my technician stopped to let him pass (apparently this was when his card was declined and he left the restaurant to go to the atm). On my surveillance system you can clearly see Mr. [redacted] did not even look at his car or wasn't paying any attention to the entrance way of the shop and just went straight ahead. My technician had the car on reverse to pull out of the entrance. Mr. [redacted] claims the back lights were not on while my technician was backing out of the shop which is false because he wasn't even paying any attention to the car which you can clearly see on my video. On my surveillance system you can see the car backing out slowly, watching for the pedestrians, stopping for Mr. [redacted] to pass by and then being parked. After some time passed by Mr. [redacted] came in to pick up the car and he asked me if we checked clinking noise which was the first time I heard about it even though he claimed he told me to check it when he brought in the car for an oil change. At this point we were busy and all our lifts were occupied so I told him he would have to wait and asked why he hasn't told me that in the first place while we were putting the car on the lift. He then said he did tell me and said he drives a long distance to my shop for service so I decided to check the noise and bring the car in again. Mr. [redacted] and I took the car for a test drive and at that time the car did not make any noise, no clinking, nothing. However we brought the car in second time and put it on the lift. Mr. [redacted] and I checked the car, from the bottom, we checked the suspension, brakes, exhaust, engine mounts. I showed Mr. [redacted] that the suspension parts are old (this car is 8 years old) but there was no indication that the parts need to replaced right away or that there might be any danger driving except he would need to replace front and rear struts soon as well as engine mounts were weak. I did not try to sell him these parts because they were still ok to drive for a while. I was not sure what clinking noise he was talking about as I never heard it. The whole time the car was at my shop it did not make any noise even during the test drive so I couldn't determine what noise he was talking about. Mr. [redacted] was by my side during the inspection of the car and up until he left the shop the car made no noise. To support my response I can provide my surveillance system video from the time he brought the car in to the moment he left the shop.
On a side note from this claim he made against my business I would like to mention that the first time I met Mr. [redacted] he towed his car to my shop about two years ago after hitting a pothole. He asked me to help him do an insurance fraud and lie to the insurance about the damages he had on his car. At that time he owned a different car that was old either Buick or Oldsmobile. He wanted me to do more damage to his car and claim it to the insurance it being a residue from hitting the pothole. I did not agree to this nonsense and told him this would be ridiculous and not logical for the insurance adjuster.
Please advise how I can provide you with the video evidence to my response.

Efficient Crook -
Make long story as short as possible, I took my BMW there in for one problem, it conveniently came out with another. This place is a rip off! BEWARE! My check engine light came on and I wanted see what the problem was and get it fixed.The [redacted] manager [redacted] as he described himself attached his computer to my car then quoted me $140 for checking fuses which took him only 10 minutes (!) and than on the top of all things he quoted me additional $ 5000 for "new transmission" which I didn't need .

With all the choices of repair shops in Chicago, take your car to a shop where the mechanic doesn't need to convince you that he's honest and won't try to rob you .