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Central Auto Rentals & Sales

3014 Dewdney Avenue, Regina, Saskatchewan, Canada, S4T 0Y2

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Central Auto Rentals & Sales Reviews (%countItem)

I have been financing a used vehicle from central auto sales for a couple of years. I have bought a *** from them and paid it off. Im currently paying for a 2005 ***. The transmission started to slip in April. I took it there on april 21, hoping it would be fixed soon as the warranty was only until june or july. I have been calling *** every day for the passed few weeks and he keeps telling me that they are waiting for the transmission and should be done by the next day. I call the next day and speak with someone else,and they tell me the transmission isn't even there yet. When I call to speak to *** he says he had to send it back. I just talked to him on tuesday august 7 and asked him what was taking so long. I had called *** to see if they got the transmission out that was going to central auto and they said it has been ready and needs to be picked up. When I told this to ***, he raised his voice and told me to go pick up *** and change it myself and that he was going to send back part. He then told me to check at 5 that afternoon. I did stop by and check bit *** wasnt there and no one seemed to know what was going on.

Desired Outcome

Finish the job I just need my vehicle

Central Auto Rentals & Sales Response • Sep 04, 2018

I have provided the lady with a transmission installed to her satisfaction. I have not heard from her since the installation, she is currently 5 months behind with her payments, and we did the work 1.5 years AFTER the date of purchase.
We are only required to honor warranty on vehicles with over 200,000 KM for up to 30 days for drive train issues. Vehicles with less then 200,000 are honored for up to 1000KM or 30 days as required by the Sask Government. If there is any other questions or issues about this matter please feel free to contact me.
Central Auto Rentals And Sales LTD.

Customer Response • Sep 09, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)

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Address: 3014 Dewdney Avenue, Regina, Saskatchewan, Canada, S4T 0Y2

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