Central Auto & Transport Reviews (1)
Central Auto & Transport Rating
Description: Towing - Automotive, Snow Removal Service, Snow Removal Service - Commercial, Trailers - Transporting, Trucking - Heavy Hauling, Riggers, Towers
Address: 195 Maxim Rd, Hartford, Connecticut, United States, 06114-1628
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www.centralautoandtranport.com
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Review: On January 18th I was in a 7 car accident, which was not my fault. My car was damaged badly on the left side. Even though there was about 4 tow trucks that arrived at the scene, I called [redacted] for a tow (which is free). A cop came to me and said that the cars needed to cleared off the road. An employee from Central Auto & Transport, LLC approached me and said he was told to tow my car. I informed him I'm waiting for [redacted], BUT he said,"the officer said you need to move my car", in a very derogatory manner. My car was towed by Central Auto & Transport. Moving forward to Wednesday, January 21st, I spoke with a woman on the phone who works at Central Auto & Transport, LLC. I asked her how much would "storage" cost me if I get my car out today, she replied $72.00 (clocked in 1:25pm Sunday to Wednesday afternoon). She mentioned 3 days. When I go to pick up my car to have it towed to a junk yard, that same employee who towed my car that very same day was in the office, but the women I spoke to on the phone had went home for the day. He quoted my bill as being $302.03 (light duty hookup-$88.00, First 5 days outside storage-$96.00, hourly charge for labor-$62.50, waiting time @scene -$37.50, ** Sales tax-$18.03). According to [redacted] Department of Motor Vehicles, auto towing shops are to display their charges (tow and storage charges) in a CONSPICUOUS place. WHICH IT WAS NOT! The employees were rude and disrespectful not only to me, but my mother as well.