Central Brooklyn Federal Credit Union

To Whom it May Concern, I am presently out of town as of today, and will not be returning to the office until Monday, December 21st.  In reviewing my business emails prior to leaving the office yesterday evening, I attempted to view this email.  I was unable to access this information...

at the time, and called the Az Revdex.com and left a message to return my call.  I received a voice message saying that no one was available due to a training class that was in session.  I called first thing this morning and spoke with [redacted] at your Revdex.com office, who helped me with the proper information to be able to access this complaint.  I told [redacted] that I would not have access to a computer until this evening to give my initial response.I also was informed by Kevin K[redacted] one of our Service Managers at Airpark Auto Service this morning when he contacted me to let me know our customer had sent him an email with his complaint.I respectfully request that I be given the opportunity to attempt to resolve this with our customer upon my return to town on the 21st.Until then, I trust this correspondence will show my goof faith effort until I am able to review all of the service information and complaint fully.  I appreciate being given the opportunity to give a thoughtful and fair response once I have reviewed all the facts. Sincerely, Nadine G[redacted]OwnerAirpark Auto Service[redacted]