Central California Alarm

We were hired by *** *** on 10-28-regarding a balance of $** *** owes them since 2-20-for work done at his home.*** *** approved of the work done by *** *** ( if necessary , I can request a copy from *** *** that *** *** stated that the work was done
satisfactorily ).It is my understanding that the balance owed by *** *** is due to the deductible on his insurance policy*** *** offered *** *** a settlement of $which *** *** promised to pay but never didThis can also be confirmed by the adjuster that handled this case.We have only spoken to *** *** a couple of times, the last time was on 3-22-when he told us he refused to pay this debt and would speak with his attorneyBecause *** *** is refusing to pay this debt, by law we are limited in sending him final communicationOther then sending *** *** one final letter regarding this debt, we will not communicate with *** ***.We have treated *** *** with respect and dignity and hope he recognizes this debt.Should you have any further questions, please do not hesitate to contact me.Sincerely,Fred S*PresidentAdvancced Collection Services, Ltd

Complaint: ***
I am rejecting this response because:
I realize that *** *** *** failed to inform the Collection agency all the facts The final bill from *** *** went to *** *** cofor $ The *** paid them $based on reasonable and customary chargesThe difference is $ *** *** has the right to appeal for more pay from *** Insurance if they feel it was not satisfactory I had no contract with *** *** beyond paying them promptly after I received a check from Insurance The damages caused by restoration workers were repaired and cost me $dollars After all work were completed MrJim G*** from *** *** came to inspect and we agreed on deducting $dollars instead of $ I did send a check of $6, to *** *** *** My deductible for the home owners policy is $dollars and that has been adjusted by *** *** coat the time of initial payment I have been harassed by Al D*** on my private line insisting on payment of $ dollars and didn't know all the facts
Sincerely,
*** ***

Complaint: [redacted]
I am rejecting this response because:
I realize  that [redacted] failed to inform  the Collection agency all the facts.  The final bill from [redacted] went to [redacted] co. for $ 9912.77. The [redacted] paid them $7200.00 based on reasonable and customary charges. The difference is $ 2712.77 . [redacted] has  the right to appeal for more pay from [redacted]  Insurance  if they feel it was not satisfactory . I had no contract with  [redacted] beyond paying them promptly  after I received a check from  Insurance .  The damages caused by restoration workers were repaired and cost me $1000.00 dollars  . After all work were completed Mr. Jim G[redacted]  from [redacted] came to inspect  and we agreed on deducting $500.00 dollars instead of $ 1000.00 . I did send a check of $6, 700.00  to [redacted] My deductible for the home owners policy is $1000.00 dollars and that has been adjusted  by [redacted] co. at the time of initial payment.   I have been harassed by Al D[redacted]  on my private line insisting on payment of $ 500.00 dollars  and didn't know  all the facts .
Sincerely,
[redacted]

We were hired by [redacted] on 10-28-15 regarding a balance of $2712.77 [redacted] owes them since 2-20-15 for work done at his home.[redacted] approved of the work done by [redacted] ( if necessary , I can request a copy from [redacted] that [redacted] stated that the work was done...

satisfactorily ).It is my understanding that the balance owed by [redacted] is due to the deductible on his insurance policy. [redacted] offered [redacted] a settlement of $500.00 which [redacted] promised to pay but never did. This can also be confirmed by the adjuster that handled this case.We have only spoken to [redacted] a couple of times, the last time was on 3-22-16 when he told us he refused to pay this debt and would speak with his attorney. Because [redacted] is refusing to pay this debt, by law we are limited in sending him 1 final communication. Other then sending [redacted] one final letter regarding this debt, we will not communicate with [redacted].We have treated [redacted] with respect and dignity and hope he recognizes this debt.Should you have any further questions, please do not hesitate to contact me.Sincerely,Fred S[redacted]PresidentAdvancced Collection Services, Ltd