We received this complaint via fax todayJanuary 28th, We were unaware of this situation, I talked to *** previously and agreed the parts should be covered under the warranty and had her resubmit claim to warranty companyAfter receiving this complaint today, I contacted *** ***
and am working with her to resolve this issue, she is faxing repair order to me and I will be contacting warranty representative for assistance to get this issue resolved in a timely mannerSincerely, *** *** General Manager
We received this complaint via fax todayJanuary 28th, We were unaware of this situation, I talked to *** previously and agreed the parts should be covered under the warranty and had her resubmit claim to warranty companyAfter receiving this complaint today, I contacted *** ***
and am working with her to resolve this issue, she is faxing repair order to me and I will be contacting warranty representative for assistance to get this issue resolved in a timely mannerSincerely, *** *** General Manager