Central Coast Custom Automotive & R.VRepair Center

Hello.As stated in my last reply, [redacted] has charged back all monies on credit cards that were used to pay for several different repairs we did to her car.At the time she was bringing her car to us and afterwards, we have done everything we could to try and resolve her issues & make her happy.If there is still an oil leak that we are responsible for we are and always have been perfectly willing to repair itIf it can be reasonably repaired by another facility and is one of the repairs we did that is under our warranty, we would be willing to pay for that repair(we would have to preauthorize it) However, she already has ALL the money back she spent here so that would need to be credited back to our bank accountAt this point, there is no proof of a leak at all or what is leaking.Again, we want to do what ever it takes to make her happy and resolve this issueIts just an oil leak and can be remediedAs far as the bulkhead goes, she was given incorrect information at the dealerThe bulkhead we are referring to is an engine component between the oil pan & the engine blockAccording to the B.A.Rrep that is handling this, he confirmed that this part IS obsolete & that the parts department at the Ford dealership looked up a wiring harness bulkhead giving her the wrong informationShe knew what part we were referring to & agreed to the price we got it for(which is in writing on the work order)We just want to resolve this matter so we can all move onThank you, [redacted]