Mr [redacted] owns the alarm system CDA owns the radio that communicates with our Central Station and is attached to Mr***’s alarm system The agreement dated September 24, is for CDA to monitor Mr***’s alarm system and clearly states that “All other work to be performed on a time and material basis.” We quoted Mr [redacted] our standard hourly rate for a service call The remaining balance on the agreement is $1,and we are willing to accept $from Mr [redacted] to buy out the agreement
Initial Business Response / [redacted] (1000, 5, 2015/12/28) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @mycda.net I left two messages for Ms [redacted] last week and tried calling her again this morningWe would like to resolve this matter by sending a tech to her home to reset the code on her alarm at our minimum service call rate of $If she will call me, I will make the arrangements
Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***
Mr [redacted] owns the alarm system CDA owns the radio that communicates with our Central Station and is attached to Mr***’s alarm system The agreement dated September 24, is for CDA to monitor Mr***’s alarm system and clearly states that “All other work to be performed on a time and material basis.” We quoted Mr [redacted] our standard hourly rate for a service call The remaining balance on the agreement is $1,and we are willing to accept $from Mr [redacted] to buy out the agreement
Initial Business Response / [redacted] (1000, 5, 2015/12/28) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @mycda.net I left two messages for Ms [redacted] last week and tried calling her again this morningWe would like to resolve this matter by sending a tech to her home to reset the code on her alarm at our minimum service call rate of $If she will call me, I will make the arrangements