We will be glad to reimburse you for the $due to the tie rod end and are willing to stand by this as a mistake on our part, we did repair the tag lights when it was being inspected and installed a mufflerWe also was willing to stand by the exhaust leak and repair that but you did not come back the following day as you said you wouldWe are also willing to stand by this as a mistake on our partHowever we are not responsible for a rack because it was not damaged or leaking when it was here for inspection and it was not brought to our attention by Trooper [redacted] during his conversation with us over this incidentThe only paperwork you had the day you came was for a tie rod endThis matter could have been resolved if you would have came back like you had agreed to the following day, however we heard no more about this incident until we was contacted by the Revdex.com with your complaint Thank you, [redacted]
WHEN VEHICLE WAS BROUGHT IN WE INSTALLED MUFFLER AND A TAG LIGHT BULB,WHATVER HAPPENED TO THE TAG LIGHT AFTER IT LEFT HERE I WOULDNT KNOW, THE VEHICLE WAS NEVER REJECTED FOR RAC AND PINION I OFFERED TO CHECK AND REPAIR ANY EXHAUST LEAKS BUT SHE DID NOT RETURN THE FOLLOWING DAY AS SHE SAID SHE WOULD, I WILL STILL STAND BEHIND MY OFFER TO RE PAY HER THE FOR THE TIE ROD AND ILL PAY 15.00$ FOR THE HEAD LIGHT TO BE CLEANED, AIMED, THIS IS MY OFFER TO TRY AND SETTLE THIS AND MAKE IT RIGHT BUT THIS IS MY FINAL OFFER, $ THANK YOU, [redacted]
I have passed on the report from the State Trooper which clearly states that in speaking with Ms [redacted] , the vehicle was rejected by Lifetime Muffler due to the rack and pinion leakThe management at this garage seem to have an issue with being truthful and do not feel that this issue is going to be resolved here I feel that this matter will be better handled through the courts Thank you [redacted] ***
Mr[redacted] brought his car to us on 09/06/for a State Inspection, once we pulled the car in forthe Inspection it quit runningWe had completed the Inspection and rejected the car for a rightfront marker light, turn signal light, Broken rear engine mount and front brake hoses thatappeared to be cut(During the Inspection we found no signs of oil leaks and there was no oilindicator light on in the dash)We notified Mr [redacted] of the reasons it was rejected for and alsothat the vehicle had quit running during the Inspection and Mr [redacted] requested that wediagnose and fix the issues, we had originally quoted Mr [redacted] $in labor and he wouldprovide his own partsWe diagnosed the vehicle and found it had a faulty Crankshaft sensor.Mr [redacted] brought us the parts needed to repair the vehicle and pass inspectionOnce weinstalled the Crankshaft sensor Mr [redacted] provided the vehicle would still not start so werediagnosed the vehicle and found the part he provided was defectiveWe tried to call Mr[redacted] and was unsuccesful so we ordered another sensor which we had to add to his bill andraised it to $385.00, after we installed it the car started perfectlyWe reinspected the car on09/13/and contacted Mr [redacted] to let him know his car was readyWhen he came to pickup the vehicle we made Mr [redacted] aware that he was almost out of gas, he took his car and ranout of gas several hours laterHe informed us that he put about $in gas, he asked us tolook at his car again so he had it towed to usWe put several gallons of gas in Mr [redacted] s carWe diagnosed the vehicle and found it had no fuel pressure and the fuel filter was completelyclogged upWe purchased and replaced the fuel filter for Mr [redacted] , however we did notcharge Mr [redacted] since we knew he was low on fundsMr [redacted] once again took his vehicleand several days later he called us saying the vehicle had quit running againHe also told us hetook it to another garage and they told him it needed a motorHe asked if we would look at itagain and we agreed so he had it towed to us and we diagnosed it and found that the motorhad locked upThe work we performed would in no way affect the internal performance orworkings of an engineThe vehicle is a Oldsmobile with very high milage and showedmultiple signs of neglect and upkeep.Shop Manager, [redacted] State Inspector, [redacted] ***
We will be glad to reimburse you for the $due to the tie rod end and are willing to stand by this as a mistake on our part, we did repair the tag lights when it was being inspected and installed a mufflerWe also was willing to stand by the exhaust leak and repair that but you did not come back the following day as you said you wouldWe are also willing to stand by this as a mistake on our partHowever we are not responsible for a rack because it was not damaged or leaking when it was here for inspection and it was not brought to our attention by Trooper [redacted] during his conversation with us over this incidentThe only paperwork you had the day you came was for a tie rod endThis matter could have been resolved if you would have came back like you had agreed to the following day, however we heard no more about this incident until we was contacted by the Revdex.com with your complaint Thank you, [redacted]
WHEN VEHICLE WAS BROUGHT IN WE INSTALLED MUFFLER AND A TAG LIGHT BULB,WHATVER HAPPENED TO THE TAG LIGHT AFTER IT LEFT HERE I WOULDNT KNOW, THE VEHICLE WAS NEVER REJECTED FOR RAC AND PINION I OFFERED TO CHECK AND REPAIR ANY EXHAUST LEAKS BUT SHE DID NOT RETURN THE FOLLOWING DAY AS SHE SAID SHE WOULD, I WILL STILL STAND BEHIND MY OFFER TO RE PAY HER THE FOR THE TIE ROD AND ILL PAY 15.00$ FOR THE HEAD LIGHT TO BE CLEANED, AIMED, THIS IS MY OFFER TO TRY AND SETTLE THIS AND MAKE IT RIGHT BUT THIS IS MY FINAL OFFER, $ THANK YOU, [redacted]
I have passed on the report from the State Trooper which clearly states that in speaking with Ms [redacted] , the vehicle was rejected by Lifetime Muffler due to the rack and pinion leakThe management at this garage seem to have an issue with being truthful and do not feel that this issue is going to be resolved here I feel that this matter will be better handled through the courts Thank you [redacted] ***
Mr[redacted] brought his car to us on 09/06/for a State Inspection, once we pulled the car in forthe Inspection it quit runningWe had completed the Inspection and rejected the car for a rightfront marker light, turn signal light, Broken rear engine mount and front brake hoses thatappeared to be cut(During the Inspection we found no signs of oil leaks and there was no oilindicator light on in the dash)We notified Mr [redacted] of the reasons it was rejected for and alsothat the vehicle had quit running during the Inspection and Mr [redacted] requested that wediagnose and fix the issues, we had originally quoted Mr [redacted] $in labor and he wouldprovide his own partsWe diagnosed the vehicle and found it had a faulty Crankshaft sensor.Mr [redacted] brought us the parts needed to repair the vehicle and pass inspectionOnce weinstalled the Crankshaft sensor Mr [redacted] provided the vehicle would still not start so werediagnosed the vehicle and found the part he provided was defectiveWe tried to call Mr[redacted] and was unsuccesful so we ordered another sensor which we had to add to his bill andraised it to $385.00, after we installed it the car started perfectlyWe reinspected the car on09/13/and contacted Mr [redacted] to let him know his car was readyWhen he came to pickup the vehicle we made Mr [redacted] aware that he was almost out of gas, he took his car and ranout of gas several hours laterHe informed us that he put about $in gas, he asked us tolook at his car again so he had it towed to usWe put several gallons of gas in Mr [redacted] s carWe diagnosed the vehicle and found it had no fuel pressure and the fuel filter was completelyclogged upWe purchased and replaced the fuel filter for Mr [redacted] , however we did notcharge Mr [redacted] since we knew he was low on fundsMr [redacted] once again took his vehicleand several days later he called us saying the vehicle had quit running againHe also told us hetook it to another garage and they told him it needed a motorHe asked if we would look at itagain and we agreed so he had it towed to us and we diagnosed it and found that the motorhad locked upThe work we performed would in no way affect the internal performance orworkings of an engineThe vehicle is a Oldsmobile with very high milage and showedmultiple signs of neglect and upkeep.Shop Manager, [redacted] State Inspector, [redacted] ***