I brought a seat cushion in to the fabric store to be replaced A worker began tracing the shape onto the foam pad I questioned that it was thicker than the old cushion brought in The worker stated the old one shrunk and the thicker pad was appropriate She said she'd done this for several years I relaxed and bought the pad for $which she cut When I placed it in the chair frame at home, it was too thick and did not fit I brought it back to the store, where the worker recognized me and became unreasonably defensiveI spoke to the owner where he told the worker to give me the thinner pad The owner took the thicker pad and had such a disconnected attitude I asked for the price of the smaller pad and it was cheaper; I asked the owner for a refund He refused; stating a sign about the policyHe provided poor reasons for not provided a refundThe worker cut that pad from padding she chose; I gave her the pad with the correct thicknessTheir padding is old and disco
I brought a seat cushion in to the fabric store to be replaced A worker began tracing the shape onto the foam pad I questioned that it was thicker than the old cushion brought in The worker stated the old one shrunk and the thicker pad was appropriate She said she'd done this for several years I relaxed and bought the pad for $which she cut When I placed it in the chair frame at home, it was too thick and did not fit I brought it back to the store, where the worker recognized me and became unreasonably defensiveI spoke to the owner where he told the worker to give me the thinner pad The owner took the thicker pad and had such a disconnected attitude I asked for the price of the smaller pad and it was cheaper; I asked the owner for a refund He refused; stating a sign about the policyHe provided poor reasons for not provided a refundThe worker cut that pad from padding she chose; I gave her the pad with the correct thicknessTheir padding is old and disco