Central Florida Renovations Reviews (%countItem)
Central Florida Renovations Rating
Address: 7025 County Road 46A STE 1071, Lake Mary, Florida, United States, 32746-4753
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Chuck S/CFL Renovations, took our money, gutted our house, and abandoned our project. He may have also falsified an email from permit office
Chuck S of CFL Renovations, accepted a deposit check for $15,000 on July 2, 2018, after we signed a contract (attached) with him. The total anticipated contract was approximately $75,250. The work included updating/renovating approximately 90% of our home.
S***' team then proceeded to gut our house in August 2018, and then abandoned our project. See the enclosed photo that shows a sample of the entire home (view of kitchen - wires and pipes exposed). We did not realize he had abandoned the project immediately, as he made several excuses for delaying our project from August - December 2018. After conversations with the Orange County permitting office in late Dec 2018 and early January 2019, we believe that he never submitted the original design plans with the permit application we provided to him in July 2018. In fact, it appears that an online application was submitted without any supporting documentation, so the county voided the original application on September 8, 2018 (unknown to us at the time).
After many delays/excuses, S finally claimed to be submitting 'updated plans' to the permit office, and on December 17, 2018 S forwarded what appeared to be an Orange County, FL permit office 'confirmation' automated email that the permit application had been submitted.
Since I could not find the permit in the online county permit system, I started calling the permit office during the Thanksgiving 2018 - New Year's 2019 period. The permitting office confirmed on January 4, 2019 that they did not receive the supposed second permit application submission on December 17, 2018. In fact, S sent what appears to be an invalid/forged county email confirmation.
S*** made our house unusable, delayed our project by over 6 months, falsified county documents, and then ran off with our money!
Since there was clearly intent to never complete this project -- not including our design documents with the original permit application, and then falsifying a second 'updated' application -- we demand that S refund the original $15,000 down payment. Our original intent was to sell our Maryland home as soon as the Florida home was completed (originally promised to be ready by Thanksgiving 2018). We have been paying for two homes since the Florida home is now in an unusable condition. So not only has S abandoned this project, but he has also caused us to spend significantly more in duplicate home payments.
Good Morning,
The *** are super nice folks and I truly enjoyed meeting with the. We meet, signed a contact and we performed demo as per the plans which required no permitting due to what we removed. Areas we opened reveled structure members inside, which I had discussed before taking the job. We cleaned the job site of all debris removed from site with multiple dumpsters. Work was stopped as required because the work needing to be completed required new engineering drawings and permits. The architect for this project was from out of state and could not make a site visit so we paid for the engineer's office to make a site visit. The information was passed along to both parties while they worked through the process. Our engineer here in Florida who was the engineer of record and could not be changed, however had a heart attack, then fluid on his lungs, to getting a pacemaker, which really slowed this process to a crawl. The *** were very patient and helpful as they could be. Once the drawings were sent to me. I applied for a permit and received a permit number. I was battling a stomach illness myself and taking treatments daily throughout this process but our Project Manager was in constant communication with the Owners. The Project Manager received a email asking if I had paid the permit fee. I had not seen a request for payment, but once asked I attempted to paid the fee. However, the permit was cancelled due to time lapse, which the County told me to resubmit. I started the resubmitting process but was told by my Project Manager they had replaced us with a new contractor and I would be receiving paperwork. I did receive the paperwork and gave it to my attorney who has been working with there attorney to fix the problem and repay whatever wasn't used on there behalf. I would have loved to finish this project, but a lot of issues slowed this project down out of my control and they lost faith in us. I want to make things right with them as much as possible, we have a lot of time involved with demo, dumpsters, working through the new engineering process, but will do our best. I truly wish them much success with there project, this was a very weird situation, with the architect being out of state, engineering battling for his life and my illness. I wish them nothing but the best, it will be a beautiful property. They were not at fault in anyway, but very good customers.
We were not provided any feedback on this case before it was closed. We have NOT received any re-payments from CFL Renovations/Chuck S. We have not had any accounting reconciliations with the money we gave him, so that he can show how much he owes us in unused funds. He has not explained why he FORGED a government email. He had NO intent of ever doing more than he could without permits so he could hide behind the fact he needed no permits to do that. Please re-open this case, so that he can make a full reckoning.
(The consumer indicated he/she DID NOT accept the response from the business.)
Mr. S claims that he provided his lawyer with a full accounting, but neither of them provided anything back to our lawyer. In fact, when his lawyer asked for proof of a 'forged email' we provided that proof, and it was the last we heard from the lawyer or Mr. S.
Mr. S claims to have submitted a permit, which he did once on 8/9/2018. It was a 'hollow' submission in that it had no attachments, and it was voided because no documents were added with that application (even though we provided full plans to S).
However, the 'forged county email' occurred on December 17, 2018, when Mr. S claimed that he submitted a second permit, and forwarded a FORGED COUNTY 'confirmation email' to me -- with no permit number. He allowed us to believe that he re-submitted this permit in December, and it wasn't until the manager of the Orange County permit office stated unequivocally on 1/4/19 that a permit had NOT been submitted in December by Mr. S, and that the 'confirmation email', which I provided to the manager, would not have come from their office without a permit number. Therefore, it was an old email 'doctored' to look like a recent confirmation.
We want a full refund of all money provided, as it is clear that there was no intent to make good on this contract.
Again, I will reach out to my attorney and get his feed back. There were no forged documents. You have to submit the permit application first and when they give you the invite to upload you then upload the documents. The permit was for none payment which I have address in the first responses. I am sorry I was sick, I missed it and addressed it. I requested a new permit request but was received letter of termination. Thus I went to my attorney to correct any issues. I again want to be fair to Mr., but he has gone through an attorney to contact me thus I had an attorney answer him. My attorney sent me a copy of the email from his attorney addressing this false claim of forging documents. The permit application was signed by Mr. so he knows its not a forgery of any kind. Thank you
Charles S stole my money. The $80,000 was intended for materials to complete renovations. He abandoned the project and delayed it.
To Whom It May Concern:
Charles S, of Central Florida Renovations LLC was hired by me, *** to complete a renovation project for Legacy Restaurant at Nancy Lopez Country Club in The Villages, FL on September 12th, 2018. The contract price was $265,130, in which $80,000 was made payable to him. The scope of work was made known to him as well as the crucial deadline this project was set for. Every day I am losing $4,000 from still being responsible for paying full rent, utilities, labor, etc., not including lost potential sales from the Restaurant being closed for construction. For every aspect of work, I would have to constantly push on Chuck to get it done. After calling Chuck several times for permits to be submitted with no answer, I decided to text him urging for his response for an essential step in a major project like this. I was then notified that his dad passed but for me "not to worry" and that the job will still indeed get done. After which nothing was completed and no contact was made on his behalf.
On October 31st, after many ignored phone calls, voice messages, and text messages, I informed him that I would like to reach a settlement by getting an attorney involved. He thereafter replies that he will do an accounting of what was spent and what the balance to be returned to me should be. He met my manager a few weeks later to conclude on the balance and to get all resolved. Nothing was resolved. He admitted to owing us money but not having the remainder that was not spent on "materials."
In order to complete this project, I would of course need a new contractor on short notice. I met with several General contractors, in which many eye gouged me since they knew of the predicament I was in. Others told me that they had additional jobs and could not put full focus on our time constrained project. All in all, it was a hassle and very damaging to my budget to find and obtain a new contractor. Upon the search, three contractors warned me of the poor workmanship that was made on Charles' behalf. He laid down durock cement boards that had absolutely no purpose as well as would cause major damage to the tile when laid down. He not only paid extra for the cement board option but placed them wrong as well. The procedure in which any basic contractor should know would be to place the cement boards on level ground so the tile would not crack nor would there be moisture from under, causing damage. Unfortunately, I was forced to pay an additional $8,000 to remove the durock and then pay more for the traditional and correct method.
Charles S, of Central Florida Renovations LLC took $80,000 of my money and used a small portion of it to lay down materials that were wrongly done. Therefore, having him on the job from the start was a headache and cost me mounds of money. Not only did he not do the job right but he delayed the project tremendously. The job that he did "do" took long and was not done correct. He did not submit permits either. From before the death of his dad to after he was irresponsive. If he had told me of his dad's death as well as releasing himself from the job, then I wouldn't have been as delayed. He instilled false hope of him coming back to complete the job and failed to deliver. Once it was obvious that he was not going to complete the job I asked him to sign a lien waiver as it is required by The Villages. That too he did incorrectly and deferred.
I would like the money I paid Charles S as well as the money for poor workmanship, delay and the difference of pay to the new General Contractor. In my opinion, Mr. S is not qualified nor an honest dependable General Contractor.
Contact Name and Title: Charles ***
Contact Phone: 321***
Contact Email: ***@***.com
Thank you for informing me of this complaint. There are always two sides to a story. I was contracted to do a cosmetic refacing of a restaurant being opened for the Villages. I was introduce to this customer through a decorator they hired. She had an approved design and work was started based on that approved design. I received a $80,000 deposit to start construction. Half way through the renovations, they changed directions. They didn't even let the decorator know she was terminated, but she had to find out through me. The used a person she brought onto the project to quote furnishing, as the new designer. They then demanded all monies back for a design they approved.They further brought in another crew working against my contract to work at night. They completely demo the kitchen area with out a permit, exposing electrical, plumbing and mechanically issues placing my license in jeopardy with the permitting authority as well as the state. The Villages (Owners) stopped work on the project until the plans were reviewed, approved and permitted. During this process I was out of town dealing with a family emergency. I had both my PM's meet with David. We have never been fired but tried to get approvals for the permits. Bob was told it had to be complete the request on a new set of permit forms since the ones we download were the old forms. He got all the paperwork for me to resubmit but I had to sign them. I was going to be home in a week to get permits, They didn't want to wait and hired another contractor. He has since called my PM Travis ***,asking if we would be interested in doing more work. We have the recording. By contract if terminated all work converts to time and materials at the rates listed on contract. I have done a full accounting of all monies sent on there behalf totally just over $54,000. If I used the contract to do the accounting I would be owed much more. I am willing to settle this for the corrected amounts but frankly the are demanding $360,000, but would settle for $200,000. I have contacted an attorney as well to protect my interest and do the right thing. I have never had a complaint against me or my license. These guys bullied the decorators and got all the monies back even though they approved everything they did in writing before we started. They changed the paint color 3 times which we repainted, painter will testify too. All work completed was demo and painting as well as materials. All work was completed per their instructions. They clearly have not been billed all they should have been, but wanted to be fair because they are losing money. They failed to plan, thus the plan they had failed. Now they want me to pay for their mistakes. No work I performed required permits as given to me in writing by Marion County. They offered to pay me cash if I could do cheaper. The work completed by another contractor which was a family friend did require permits. This work was done without my knowledge which I stated in writing to David through email. The hired a new designer, who did not complete the drawings in the time frame stated. Travis *** my PM met with them on site to go over all changes and to get permit started. Again they stated people were working on site outside of my contract. I was in Maryland and dealing with a family emergency. By the way my father did not die, I was doing treatments for a stomach virus trying to prevent from turning into stomach cancer. I am extremely sorry they are disappointed, but they had our crews working at other sites hanging TV's at there bar, which again was done without Owner's permission, moving equipment. Examples, we demoed everything they asked of us, then the new designer wanted to put items back. It's not our fault if we do what we were instructed and they change their minds. I will always do what is right, but will defend this situation. I am willing to settle this for the correct dollar figures but not $360,000 nor $200,000.00. David is a hot head, kicking boxes like a child damaging materials purchased for them. Every time they went to *** they called me for payment. Which I paid. It amazes me that no matter how much you try to help someone, they try this. I understand he was losing $20,000 a month paying rent, but I am hired to build to the plans. We did that and the plans changed, requiring permits. I couldn't drop everything in a days notice to help them and now they want to hold me accountable. We sincerely tried.
(The consumer indicated he/she DID NOT accept the response from the business.)
To conclude on this situation, Chuck owes me my money that he did not use for the project, the delay as well as damages. To top it off as an "experienced" GC would know, projects change as they go but he would still be in charge of staying on top of it. For him to walk away without notice to deal with a "death" in the family was very unprofessional. Throughout, his work ethic and sense of urgency was nonexistent. This along with his absence on the project led us to lose money and waste time.
a) Decorator and GC worked together to include a package price. (Please see contract)
b) Was told tiles and materials were already purchased. (Please see attached picture of the 8,000 sq. foot tile that I was told was purchased.)
c) MW acquisitions (decorator) and Chuck gave me false information about what was purchased. (8k sq. ft. of tile) The decorator was a fraud and an unlicensed decorator and that is why she returned my money that she fraudulently took from me. (Check state of Florida website for proof of nonexistent license.)
d) No work was done without Chuck's knowledge.
e) Permits were not pulled and are required to be pulled. (Please see attachment of our text transcripts.)
f) False information in reference to "The Villages (Owners) stopped work on the project until the plans were reviewed, approved and permitted" as no one stopped us from working except for Chuck not responding. (Please see attachment of our text transcripts.)
g) Meeting with Chuck's PM were delayed twice and after two weeks' permits were still not applied for. As stated previously I paid extra money to get plans expedited and it took two weeks just to meet with Chuck's PM that still did not give any answers weeks following.
h) Full accounting and return of money was never provided up to date and counting. I have been calling him and texting him for over 10 weeks with 11+ unreturned phone calls. (Please see attached call logs.)
i) No proof of any expenses has been provided.
j) I have proof of damages of over $360,000 which has been provided to my attorney.
k) Please see scope of work as it requires permitting for much of the work to begin. Ten weeks into the project and he was the one who failed to plan in order to get permits in time for next steps.
l) All in all, Chuck did not complete the job. He walked away from it. No matter what he untruthfully explained in response to my initial complaint, bottom line is that he admits to not responding and lying about a death to delay and halt major project.
For the record we currently own 5 restaurants in The Villages that are highly successful. My family and I have 28 restaurants, many in which were built from the ground up in several areas. This is not my first commercial restaurant project as it is Chuck's first. If he did not feel comfortable completing the job as it is his first commercial restaurant project, then I would've accepted a notice so I could find someone to complete it. I was forced to go back and forth with him which delayed me even more.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have attached all evidence of criminal activity and have a law suit against him. The state is working on a case against him.
More recently I have partnered with a nail salon in Lake Mary who had the same experience I had with Chuck and his company. This small business will also be partnering up with me on criminal and state charges against his company.
Charles please attach any evidence you have on this thread as I have attached more than enough evidence for everything I am stating. Please do not have any statements without evidence as I have attached all evidence of all my statements.
Justice will be served in this matter as you can not take advantage of the public and I will not let Charles continue to get away with what he has done over and over again.
The customer is upset because he tried to beat the system and got caught. he placed my license on the line by bringing uninsured workers working at night against all of the ground rules set by The Villages. I like David and his family, by the were renting the facility and making approved renovations which did not required permits. They made the choice to demo items not to be touched at night while we were off site. The Villages caught him and shut the project down while proper documents and drawings provided and approved by The Villages. David was provided all of the receipts for which we paid on his behalf. I hate to have any customer upset and have tried to work this out with them. He wants a full refund of monies for the entire job and I am willing to provide what is left over. Hopefully, it will all work out. I further offer to build an outside bar for him with the remaining monies at no addition cost to him. I have not heard back on the proposal.