Central Garage

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: The car? advertised on [redacted] was clearly not as advertisedI've attached multiple pictures and have many more if needed for any judicial proceedingThe seller took pictures of the vehicle at angles not to show the damages, to include the undercarriageThe car was specifically not photographed with the lights on, as his other vehicles on ***, because the right headlight was completely rusted out and not operatingAs you can see by the pictures, there is no reason why these damages should not have been captured since the seller did take pictures of the car not showing the damageThe following issues were not disclosed and are not part of wear and tear for a yr vehicleEven private sellers on [redacted] and listings such as Craigslist disclosed problems with the car as well as things that aren't workingInside the vehicle not working and never disclosed: Cruise control not working, gas gauge not working (stuck on just over a half a tank), sun roof not working, power antenna not working, rear electric window not working, rear door panels completely separated from the panel, rear window switch brokenEngine compartment issues not disclosed: Diesel fuel leaking from fuel pumpI am required to park on the street with a large oil container to capture the leaking fuel, other oil leaksWhen I drive the car and the engine gets hot with the diesel fuel leaking on it, it begins to smokeBody: Excessive rust not disclosedTwo of the rear jack points are completely unusable since the rust has completely deteriorated the jack access pointsThese need to be completed refabricatedThe two front jack points are very close to not being useableThere are several other serious rust holes throughout the undercarriageThe entire spare tire wheel well is rusted and unusableI had to remove the spare tire to keep it from falling throughThe only thing holding the spare tire was the rubber undercoatingThe trunk was soaking wet when I got the carI noticed a two inch? hole that was completely rusted through at the top of the trunkThe left rear fender is completely rusted through to the interior of the carNote the rush hole through the frameIt is baffling how a mechanic with years of experience and a seller with years of experience could have missed these glaring problemsThis was clearly an intentional misrepresentation of the car and I have the before and after pictures to showThe seller states the car's oil was changedI can send another picture, but its thick and blackAlso, the brakes squeal and sound like metal on metalI haven't had them checked yet, but? need to because even after the fuel leak is fixed (which will cost me $from an independent mechanic), this car is not safe to driveI think that's why the seller discourage me from picking up the car in NY and said he would have one of his reputable shippers? to ship the car.? I have been in contact with [redacted] and they are investigating this seller as well for several other issuesI am also in the process of working with the NY States Attorney.Also, for the record, I initiated every phone call and email to the sellers, Avi and MeganI can prove this with my emails and phone calls in any judicial proceeding.? ? ? ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: The seller continues to say that he accurately described the vehicle and I encourage you to look at his description and pictures and compare it to what I have sent youMany of the pictures didn't attach in previous responses? so I added a few more todayI have dozens of pictures that would never go unnoticed by a yr mechanic and a yr sales personLook at the gaping hold in top of the trunk where water is pouringHow can you open the drivers side rear door and not see the inch rust hole? The bottom of the doors are completely rusted through, the jack points are useless and the spar tire wheel well is totally rustedHow can this go unnoticed? How can the fuel leak go unnoticed? Anyone taking this car for a minute test drive would have noticed the other issuesWhy wasn't this disclosed? This rust damage is not typical of a Mercedes, I can assure you that and will have any witness come to court to testifyI will document every discrepancy, which I have already outlined in this reportThere are lemon laws that govern these types of transactions and the before and after pictures with the full documentation of the items? that were damaged or inoperable and not listed on the original [redacted] listing.The seller promised a $refund for the issues that I identified in my initial call with him which included rusted out jack points, sun roof, electric antenna, electric switches, etcThe seller told me on [redacted] March that he would send out the check and never didI suspected this after I spoke with himIt's the poor service after the sale.I am willing to negotiate a settlement on this car prior to seeking legal action against the sellerIf we can't come to an agreement, I will file a claim here in the County Court in VirginiaI have ample evidence with expert witness testimony to substantiate my claim ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

I don't think I need to miss represent a $3,car? I've been doing this for years and sell vehicles per month with price points as high as $50,and I have sold them with the exact same pictures, with the exact same process and I have a 100% rating based on that? I spoke to my personal [redacted] representative on this matter and due to the fact that the car is over years old, has over 100,000, the car was clearly listed as having no warrany, and was not purchased on [redacted] there is no case with [redacted] that can be made? The same basis goes for the Attorney General which my lawyer has already confirmed for me? I'm sorry this buyer is not happy with the reality of his purchase but I am confident in my description, my pictures, my verbal discussions, my mechanics review, etc? The car was serviced to the best of our abilities and checked out? We are not in the business of making a year old Mercedes, which are known to have certain rust issues even when they are years old into a new vehicle? The buyer was made fully aware of this vehicle whether he wants to admit it or not? Also to confirm, diesel vehicles oil always looks black even when freshly changed? Diesel motors operate differently and burn oil in a different fashion then a gasoline engine? Trying to make me out to be a liar is very disappointing and so typical when a buyer has unrealistic expectations of their purchase? Trying to extort money and ask for almost half of what the vehicle cost after we spoke when he received the car and had it checked by his mechanic, and after I voluntarily offered him money back out of good faith and he accepted shows me what type of? person he is by going back on his word? I always try and accommodate when it's fair on both sides and this buyer is not being fair or reasonable? Too bad he didn't just call me back again and try to discuss this like two adults as I thought we had already done prior to this Revdex.com involvement...?

I have been selling vehicles on [redacted] for years with a 100% rating and have always been extremely precise and given my customers additional information on their vehicle because the majority of my customers are buying based on my perfect rating, my pictures, my description, and our phone conversations I sell almost vehicles per month nationwide As you can see from our listing that was attached you the customer we have almost detailed pictures and a very fair description of this vehicle and if you review our [redacted] site ( [redacted] ) you will see every vehicle is pictured the same way and always has been for years We always go the extra mile for our buyers to the best of our ability You will also read our very clear Terms of Sale in the [redacted] listing for the vehicle in question which is the same for all our listings It tells a buyer what to expect when purchasing a used vehicle This is vehicle specific and that is explained to the potential buyer as well This Mercedes is a years old car and has almost 150,miles on it The vehicle has all the expected wear and tear any vehicle would have at that age and mileage Me and the buyer has detailed phone conversationsystem about the common rust issues these old Mercedes Benz'S have and he was given pictures to show it Even though our terms of sale discuss this and we tell customers to expect maintenance and repairs we went ahead and did numerous things for the buyer He received his vehicle after our independent mechanic who has been in business for years went over We paid almost $to have some maintenance done that we didn't have to do He received a vehicle with, new brakes, a new windshield, an oil change, new bulbs, etc This is all expected maintenance that any vehicle would need especially one that is years old but we did it for the customer On a vehicle that only cost $3,for us to spend $on items the buyer has already been made aware of shows how we operate and why we have such a stellar rating The vehicle is from Connecticut and we are a dealer in New York In Connecticut any vehicle that is years old they do not issue an actual "title" anymore due to the vehicles age The paperwork is equivalent to a title but not called a title anymore based on their state motor vehicle's rules There is no issue or misrepresentation on that it's just a different terminology based on that states rules I was nothing but helpful, available, accommodating, and polite throughout the entire transaction with this customer I even answered his call at home with my family one night at 9:in the evening to help him when the third party transport company was delayed on the vehicle delivery I also kept in full contact with him and the transport company to make sure the delay was resolved I am not a shipper but I stayed involved so the buyer would have his car I even offered the buyer another $refund after I already spent $for him on maintenence, but if he's planning on attacking me like this because he had different expectations on a year old vehicle then why would I send him the refund? Him and I agreed the refund would go towards some other maintenance items even when I had no obligation to do that and our add clearly states that the vehicle was sold with "no warranty" He has now opened this case and gone back on his agreement and now is trying to get $1,on a $3,car I feel I've been more than fair and now I'm the one being taken advantage of If your office needs proof of our email conversations regarding the title, the vehicle, or receipts from our mechanic on the work we did please just let me know.Thank you for your time on this matter. Regards, [redacted] ###-###-####