Central Heating and Cooling, Inc.

In our case, the hot water was leakingCalled Central Heating and PlumbingThe conversation starts with “we need your credit card”, it’ll be $just to take a lookOnce the technician was there, he let us know the hot water was out and we needed a new oneThe lowest level they offered was $with installThis would not be guaranteed unless we went for their cheapest option water softener for another $Tried to push financing and a decision right away since they were so busyGot a second opinionThere was nothing at all wrong with the hot waterThe expansion tank was outWith labor, it cost $I was out $from Central Heating and Plumbing but I consider that a deal considering the very large discrepancy we could have been potentially outWrote a review here prior to help others who might not have experience with people who use pushy tactics and the owner actually printed my review and told me I should change it because it wasn’t correct! WowThis speaks volumes because my experience now not singularI stand by this review as being absolutely 100% correctI will not back down from her intimation techniquesI have nothing to gain from writing this review and only want warn others of this company’s philosophy on taking as much as possible from their clients

I called Central Heating for repair of a furnace that wasn't workingThe dispatcher explained that I would be charged $just for the repairman to come to my homeThe man came, examined the furnace, and told me that the furnace needed several new parts, which he would have to order and I would have to pay for up front at a cost of $But really what I needed, he said, was a altogether new furnace at around $10,
I said I'd need to think about itThen I called another companyThe service man from the other company noticed a small wire that needed replacing (which he did in five minutes), that the furnace filters needed to be cleaned (which I was able to do), and that the main breaker switch to the furnace was offAnd that was it! Total cost - no charge! If I had taken the word of the repairman from Central Heating, I'd be replacing a perfectly good furnace at great expense

Central heating put a charge on my husband's credit card without his authorization using the credit card number on file from the previous jobs even though they were aware that there was a disputeThey put the charge on his credit card on the day when the work was done knowing that there is a dispute whether it was a authorized job or notHe received a bill from credit card company, but we have not even received a bill from Central heating for the particular work
We tried to fight the charge through his credit card company; however, they did not understand the whole picture, and they have dismissed our claim Moreover, even though the employee was at the job site only about an hour, according to the paperwork which was sent to the credit card company by Central heating, the break down of charge claims that the time spent for the work was over hoursThe job was to replace an old sink with a new sink which was already purchased and at the site; thus, the employee have not spent