Central Jersey Landscaping & Lawn Maintenance

We find the customer's complaint invalid for many reasonsFirst of all the invoice he sites#[redacted] is dated 9/28/not 8/25/This invoice represents work that was completed at his home on 9/28/and three subsequent servicesThis is how we do our billing and client is aware of this per our proposalsWe performed service on 9/because of rain that week due to weather conditions (service is usually performed on Thursdays)This generated above noted invoice [redacted] called on 9/30/requesting that his service be cancelledHe was informed that he was required to pay for the service performed on 9/and he told me that he was not payingI then informed him that he had a signed proposal therefore requiring him to pay for any services performedOn 10/27/another invoice including interest was sent along with a copy of his proposal clearly showing his signature and payment scheduleCustomer sent on 11/1/check #to pay for the services of 9/28/If we did not perform services why would they pay the bill?? [redacted] has a history of calling my office complaining that we did not perform services when all billed services were providedIf there is doubt to this, employees who serviced his home will substantiate that work was indeed performed

We find the customer's complaint invalid for many reasons. First of all the invoice he sites#1[redacted] is dated 9/28/16 not 8/25/16. This invoice represents work that was completed at his home on 9/28/16 and three subsequent services. This is...

how we do our billing and client is aware of this per our proposals. We performed service on 9/28 because of rain that week due to weather conditions (service is usually performed on Thursdays). This generated above noted invoice. [redacted] called on 9/30/16 requesting that his service be cancelled. He was informed that he was required to pay for the service performed on 9/28 and he told me that he was not paying. I then informed him that he had a signed proposal therefore requiring him to pay for any services performed. On 10/27/16 another invoice including interest was sent along with a copy of his proposal clearly showing his signature and payment schedule. Customer sent on 11/1/16 check #136 to pay for the services of 9/28/16. If we did not perform services why would they pay the bill?? [redacted] has a history of calling my office complaining that we did not perform services when all billed services were provided. If there is doubt to this, employees who serviced his home will substantiate that work was indeed performed.