Central Maine Toyota

We are sorry to hear that the customer was unsatisfiedBefore we perform any services, we assess the cost of the services and make sure that customers agree to the price of the servicesThat is why we gave a price quote right awayThe customer agreed to pay the cost of the serviceThe alterations were made as requested and we did press the suitIf the customer was unhappy with the alterations, he should have expressed what he needed fixed and we would have made the necessary adjustments, just as we pressed the suit for the second time while he waitedUnfortunately, the material of the suit he brought in, is wrinkle prone and there was only so much we could doWe did press the suit initially and then pressed it again as it wasn’t to his satisfactionAgain we are sorry to hear that it wasn’t to his satisfaction, however we did perform the services requested and we feel that he is trying to avoid payment of his obligationWe would be happy to give him a store credit for $to compensate for his dissatisfaction

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

We are sorry to hear that the customer was unsatisfied. Before we perform any services, we assess the cost of the services and make sure that customers agree to the price of the services. That is why we gave a price quote right away. The customer agreed to pay the cost of the service. The...

alterations were made as requested and we did press the suit. If the customer was unhappy with the alterations, he should have expressed what he needed fixed and we would have made the necessary adjustments, just as we pressed the suit for the second time while he waited. Unfortunately, the material of the suit he brought in, is wrinkle prone and there was only so much we could do. We did press the suit initially and then pressed it again as it wasn’t to his satisfaction. Again we are sorry to hear that it wasn’t to his satisfaction, however we did perform the services requested and we feel that he is trying to avoid payment of his obligation. We would be happy to give him a store credit for $20 to compensate for his dissatisfaction.