Central New York Newspaper Group

The customer was placed on a temporary stop on 2/25/instead of a permanent stop as his complaint statesThis was due to content charges for the digital portion of his subscription during a temporary stopWe had already refunded the credit balance on the account of $prior to receiving this
complaintWe have now refunded an additional $for the digital charges on the account from the temporary stopThe customer should receive these funds from us in 7-business daysThe account has been permanently stopped effective 3/15/and no further charges will be withdrawn from the customer's preferred payment method