Central Plumbing & Heating

01/10/2011: The [redacted] contacted Central Plumbing & Heating to replace the well pressure tankOn 01/18/we replaced the original leaking gallon stubby non diaphragm pressure tank with a like gallon stubby non diaphragm pressure tankThe well was set up to use a non diaphragm tank and it was a very tight fit for the tank and piping so we installed the same style of tank that was existing with the ok of Mr [redacted] .03/14/the [redacted] requested attention to a loud clunking on the tank that was installed 01/18/The plumber went out and checked system, no noises, did not feel anything was excessive03/16/2011: Mike Cwent out because lack of findings by plumberMike Cfound the system piped correctly but the snifter valve cap was on tight and should have been looseMike Cused Mr [redacted] compressor to add some air to the tankThe noise did not seem excessive but there was some humming and thumpingBoth of these call outs were responded to in one day and the [redacted] were not charged.Two years later: 04/22/request was made by the [redacted] that the tank was leaking & hissing04/23/2013: When the plumber arrived, he found the snifter was leaking which he changed and adjusted the air volume control to release the excess air in the tank so that the air would not come out of the faucets but the excessive air was good for the volume of water available during a [redacted] cycleWe charged 1-1/hours of labor and one snifter valve for this service call two years after the tank install.05/07/request from the [redacted] that the well tank clicks on and off5/07/2015: The plumber thought it was the control box, recommended calling [redacted] to check it out06/19/2015: Mrs [redacted] called and was upset with her well and Central Plumbing & HeatingMike Ctold her either on the phone or when he met with her at her home on Saturday 06/20/that he would give her 10% off on a new tank of her choice and one that would fit in the space availableIn talking to Mrs [redacted] about her problems with her well she agreed to have one of our plumbers come and install a WXwell Extrol diaphragm tank 06/26/2014: Central Plumbing & Heating went out and installed a WXwell Extrol tank at her requestAs far as we knew, the well has been changed to a non bleed back system when a new [redacted] was installed in the past two yearsThe job went well and no problems were notedWhen we invoiced the job, we gave a 10% discount on the tank as was offered to Mrs [redacted] The electric issue I don’t feel we have any liability eitherWe did replace a pressure switch but it is on a different breaker than the basement outlets so it is unlikely that the plumber caused the problemConclusion: we have made three (3) trips out at no charge and given 10% off of the WXtankI don’t think we have any liability on this jobs problemCP & H has responded each time we were notified of the problems and I feel the first tank was the proper tank to put on the system at the time because of the way it was piped