The consumer has every right to communicate directly with the hospitals or creditors who referred her to collections. We will agree to stop communicating with her regarding any accounts already placed with us for collection. If new accounts are placed later, that would initiate another...
communication. We are a reputable business founded 75 years ago. We have earned the respect of the creditors whom we represent, and have received letters of thanks from consumers we helped to settle their debts. This is the first time we have been given 30 minutes or less to investigate and respond to a complaint. Our answering machine was professionally set up by Westelcom. We have not had any other complaints about our answering system. This consumer asks us to answer questions in one section of her complaint, but under desired settlement our only option is to stop contacting her. Let us know if any more time is allowed to respond. Thank you for your consideration.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
We have researched this matter and to the best of our knowledge there is not a law in New York State that prohibits reporting medical debts. The Affordable Care Act is a Federal Law and it does not prohibit reporting medical debts. However, in an attempt to satisfy this complaint, we...
will advise the credit bureaus to delete her account.
Revdex.com spoke with the business who advised that the account has been returned to the original creditor and deleted from her credit report. No additional contact will occur from business.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The consumer has every right to communicate directly with the hospitals or creditors who referred her to collections. We will agree to stop communicating with her regarding any accounts already placed with us for collection. If new accounts are placed later, that would initiate another...
communication. We are a reputable business founded 75 years ago. We have earned the respect of the creditors whom we represent, and have received letters of thanks from consumers we helped to settle their debts. This is the first time we have been given 30 minutes or less to investigate and respond to a complaint. Our answering machine was professionally set up by Westelcom. We have not had any other complaints about our answering system. This consumer asks us to answer questions in one section of her complaint, but under desired settlement our only option is to stop contacting her. Let us know if any more time is allowed to respond. Thank you for your consideration.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]
We have researched this matter and to the best of our knowledge there is not a law in New York State that prohibits reporting medical debts. The Affordable Care Act is a Federal Law and it does not prohibit reporting medical debts. However, in an attempt to satisfy this complaint, we...
will advise the credit bureaus to delete her account.
On 5/29/16 we submitted requests on 7 accounts to the credit bureaus online via [redacted] to delete the 7 accounts from complainant's credit record.
Revdex.com spoke with the business who advised that the account has been returned to the original creditor and deleted from her credit report. No additional contact will occur from business.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]