[redacted] If there was a way to take off stars we would!! We (couples) used taxi vans to take us to the Niagara Casino from Niagara on the Lake and backWe were charged $flat twice, $flat once and the last cab charged us $which only became apparent as he drove the absolute longest way back to our destinationWe learned by calling that the flat rate for all of our rides was to be $Not only were we gouged we were treated terribly by the driver who charged $The car had no air conditioning and when questioned about the route he was taking he completely ignored everyone and drove into oncoming traffic by creating his own left turn lane while turning onto the wrong roadAt the end we asked for the cab number and he wrote a fake number on a card which became obvious as one of our friends took down the number painted on the car We contacted the company and at first they seemed concernedWe sent them the fake card and they said they knew exactly who the driver was and then made us wait until they "disciplined him" to advise what they were going to do for usThey offered to pay the difference between the $flat rate and the $charged but upon thinking about it we don't need the money as badly as people need to know how terribly we were treated coupled with safety issues and being overcharged on all rides We tried to take a different cab company and were told by the driver that the [redacted] Casino only allowed people from this company to pick up fares - next time I would walk to the street to choose a better company!!
[redacted] If there was a way to take off stars we would!! We (5 couples) used 4 taxi vans to take us to the Niagara Casino from Niagara on the Lake and back. We were charged $45 flat twice, $47 flat once and the last cab charged us $74 which only became apparent as he drove the absolute longest way back to our destination. We learned by calling that the flat rate for all of our rides was to be $40. Not only were we gouged we were treated terribly by the driver who charged $74. The car had no air conditioning and when questioned about the route he was taking he completely ignored everyone and drove into oncoming traffic by creating his own left turn lane while turning onto the wrong road. At the end we asked for the cab number and he wrote a fake number on a card which became obvious as one of our friends took down the number painted on the car.
We contacted the company and at first they seemed concerned. We sent them the fake card and they said they knew exactly who the driver was and then made us wait until they "disciplined him" to advise what they were going to do for us. They offered to pay the difference between the $40 flat rate and the $74 charged but upon thinking about it we don't need the money as badly as people need to know how terribly we were treated coupled with safety issues and being overcharged on all 4 rides.
We tried to take a different cab company and were told by the driver that the [redacted] Casino only allowed people from this company to pick up fares - next time I would walk to the street to choose a better company!!
I am in a power wheelchair and had a lot of trouble finding a tour company that could accommodate my very heavy chair so we decided to go sight seeing on our own. We called Central taxi as we did for other travels during our week long stay in the area. Although all of our drivers were excellent I wanted to specifically point out one driver. His name was Donald and he was a very caring tour guide. We knew what we wanted to see but had no idea where would be the best place to see it. He took us around and showed us the best places to be to see what we were looking for. We had pre-arranged alternate transportation to the Toronto airport which we couldn't back out of because of a non refundable clause in the agreement. Donald phoned us at the airport to make sure we made it there safely and to tell us that he enjoyed meeting us and wishing us a safe trip. Thank you Donal and whatever you're getting paid, you deserve a raise.
[redacted] If there was a way to take off stars we would!! We (couples) used taxi vans to take us to the Niagara Casino from Niagara on the Lake and backWe were charged $flat twice, $flat once and the last cab charged us $which only became apparent as he drove the absolute longest way back to our destinationWe learned by calling that the flat rate for all of our rides was to be $Not only were we gouged we were treated terribly by the driver who charged $The car had no air conditioning and when questioned about the route he was taking he completely ignored everyone and drove into oncoming traffic by creating his own left turn lane while turning onto the wrong roadAt the end we asked for the cab number and he wrote a fake number on a card which became obvious as one of our friends took down the number painted on the car We contacted the company and at first they seemed concernedWe sent them the fake card and they said they knew exactly who the driver was and then made us wait until they "disciplined him" to advise what they were going to do for usThey offered to pay the difference between the $flat rate and the $charged but upon thinking about it we don't need the money as badly as people need to know how terribly we were treated coupled with safety issues and being overcharged on all rides We tried to take a different cab company and were told by the driver that the [redacted] Casino only allowed people from this company to pick up fares - next time I would walk to the street to choose a better company!!
Rude cab driverMade me late for my bus, was on the phone during the whole ride
[redacted] If there was a way to take off stars we would!! We (5 couples) used 4 taxi vans to take us to the Niagara Casino from Niagara on the Lake and back. We were charged $45 flat twice, $47 flat once and the last cab charged us $74 which only became apparent as he drove the absolute longest way back to our destination. We learned by calling that the flat rate for all of our rides was to be $40. Not only were we gouged we were treated terribly by the driver who charged $74. The car had no air conditioning and when questioned about the route he was taking he completely ignored everyone and drove into oncoming traffic by creating his own left turn lane while turning onto the wrong road. At the end we asked for the cab number and he wrote a fake number on a card which became obvious as one of our friends took down the number painted on the car.
We contacted the company and at first they seemed concerned. We sent them the fake card and they said they knew exactly who the driver was and then made us wait until they "disciplined him" to advise what they were going to do for us. They offered to pay the difference between the $40 flat rate and the $74 charged but upon thinking about it we don't need the money as badly as people need to know how terribly we were treated coupled with safety issues and being overcharged on all 4 rides.
We tried to take a different cab company and were told by the driver that the [redacted] Casino only allowed people from this company to pick up fares - next time I would walk to the street to choose a better company!!
I am in a power wheelchair and had a lot of trouble finding a tour company that could accommodate my very heavy chair so we decided to go sight seeing on our own. We called Central taxi as we did for other travels during our week long stay in the area. Although all of our drivers were excellent I wanted to specifically point out one driver. His name was Donald and he was a very caring tour guide. We knew what we wanted to see but had no idea where would be the best place to see it. He took us around and showed us the best places to be to see what we were looking for. We had pre-arranged alternate transportation to the Toronto airport which we couldn't back out of because of a non refundable clause in the agreement. Donald phoned us at the airport to make sure we made it there safely and to tell us that he enjoyed meeting us and wishing us a safe trip. Thank you Donal and whatever you're getting paid, you deserve a raise.