Hello, my name is Charlie M [redacted] and I am the employee who helped this customerHe was in a huge rush and even though I told him multiple times if he didn't want to pay what we were charging him he should take his business to a [redacted] retail store as that was the only place in town who could possibly charge him lessHe complained about the cost over and over and I told him I don't know what the price the [redacted] store would charge him but he was insiting it was smaller than it was ( I measured the length width and height twice) and that he could get a price better over at the [redacted] store (like somehow they would have different measurements than me)I told him he should go over there as he was so obviously unhappy but he said his items were too heavy and hard to move to do that and didn't want to waste any more of his time (while causing a scene and disturbing my other customers as well as myself and wasting my time and my others customers time, though I never for a second acted unprofessionally or less than polite to him as I can understand that it is expensive to ship items out of Hawaii)Everything is expensive in hawaii) and I sincerely doubt that his claim has any validity to it even if that wasn't the caseHe was a problem customer who was rude, swore, and insulted me but I provided the best serivce available and he wouldn't have even saved that much money if he was being truthfull about everythingIt is weird he never came to talk or even call us prior to filing the complaintI guess that is because he knows he has no valid complaint in my opinion, in fact I resent having to explain myself to a third party after fully dealing with himI would kindly ask you to dismiss this case/complaint with predjuidice against the complaintant if there is such a thingI would be happy to answer any questions at work [redacted] or you can even call me at my own person cell number at [redacted] Thank you very much for your time, I am sorry this has been a bother to you as well as myself and wish you only the happiest of holiday seasons Charlie M [redacted] of Hawaii Mail Box Service [redacted]
Hello, my name is Charlie M [redacted] and I am the employee who helped this customerHe was in a huge rush and even though I told him multiple times if he didn't want to pay what we were charging him he should take his business to a [redacted] retail store as that was the only place in town who could possibly charge him lessHe complained about the cost over and over and I told him I don't know what the price the [redacted] store would charge him but he was insiting it was smaller than it was ( I measured the length width and height twice) and that he could get a price better over at the [redacted] store (like somehow they would have different measurements than me)I told him he should go over there as he was so obviously unhappy but he said his items were too heavy and hard to move to do that and didn't want to waste any more of his time (while causing a scene and disturbing my other customers as well as myself and wasting my time and my others customers time, though I never for a second acted unprofessionally or less than polite to him as I can understand that it is expensive to ship items out of Hawaii)Everything is expensive in hawaii) and I sincerely doubt that his claim has any validity to it even if that wasn't the caseHe was a problem customer who was rude, swore, and insulted me but I provided the best serivce available and he wouldn't have even saved that much money if he was being truthfull about everythingIt is weird he never came to talk or even call us prior to filing the complaintI guess that is because he knows he has no valid complaint in my opinion, in fact I resent having to explain myself to a third party after fully dealing with himI would kindly ask you to dismiss this case/complaint with predjuidice against the complaintant if there is such a thingI would be happy to answer any questions at work [redacted] or you can even call me at my own person cell number at [redacted] Thank you very much for your time, I am sorry this has been a bother to you as well as myself and wish you only the happiest of holiday seasons Charlie M [redacted] of Hawaii Mail Box Service [redacted]