Century 21 Home Town Realty

Review: The realtor, [redacted], has went above and beyond to make the process of selling a property a miserable experience. When those who reside in the property are unable to drop everything and work around [redacted]'s schedule for showing the property, [redacted] immediately loses all sense of customer service and becomes obviously irate and rude. [redacted] goes far out of his way to be hateful and demeaning. [redacted] calls at all hours of the day, and if a call isn't returned when he wants it returned, he'll call again, the harassment is never ending. [redacted] has been given ample opportunity and a long list of dates and times that work for showing the property, and he ignores them and demands that everyone conform to his schedule. Working with [redacted] has been a horridly miserable experience that has interfered and caused issues on numerous occasions. [redacted] should be held responsible for lost time and undue stress. He should be ashamed of his actions and his attitude.Desired Settlement: [redacted] and associates to cease any and all communications with regards to the property at [redacted] after sending a formal written apology for his behavior.

Business

Response:

Have never spoke to this party about showing property. Not a client of mine. Thanks, [redacted]

Consumer

Response:

The complaint was on behalf of all tenants of the residence, and while

[redacted] has spoken with me personally, as well as other tenants, the

business has made no further direct contact since the complaint and we

are satisfied with that as long as they continue to not contact any

tenants of the residence.

I have reviewed the response made by the business in reference to complaint ID [redacted]. If the business continues to have no contact with the tenants at the address in question, We will consider this complaint resolved.

Regards,