Century 21 United

This office's application and rental process is a MESS! My current residence was burglarized by neighbors twice in the month of September so obviously there was an urgent need to relocateMy boyfriend and I submitted everything they asked for around the 1st of October and in less than a week were told that we were "Approved", now we could see houses, pick one and then pay the deposit and first month's rent (This process was spelled out perfectly on a document we were given)We requested to see a house that we never got to see because it wasn't ready and still isn't after almost a monthThere are people building houses in less time!! We viewed a house we liked twice and were told that we could pay the deposit and rent to move in at the beginning of NovemberWell when I went into the office to pay those expenses, I am told, "We can't approve you now, but I will see what I can do, after I have already received a so-called "Approval"There is so much back and forth that I decided not to do business with them seeing as too much was already going wrongWe were even told by an employee of the company that discrimination was possible during our particular processSo if you have color to your skin and struggle in your backgroundthis company will only give you the run around and stare down their noses at youJust save yourself the time and energy and rent elsewhere especially if you want things handled in a timely and fair manner

First off, do an online application if you even want to be considered, because these people are the most judgmental in-person. Second, just don't rent from them. They are lousy. They will not fix anything that happens to come up wrong with your rental property whether it be an apartment or a rent-house. I spent more time and money myself fixing stuff around my rental house. We couldn't even go to work for 2 days because our front door bolt lock was broken on a Sunday and it took them until Wednesday morning to fix it. And this was a house smack dab in the middle of the hood of E Faulkner. Our toilet was leaking for long and it took them so long to come fix that by the time they actually did, my water bill was over $100 for two people when it was regularly $40. The front porch was literally falling in and a hazard to anybody who came over, and even after threatening to take them to court over it, they still refused to fix it, until a week before I planned on moving out, when some random guy knocks on my door early one morning saying he needs to plug a extension cord in so he can fix my porch. I told the guy to get lost we were moving and I wasn't letting them use any of my utilities. Oh, and also, Century 21 is the worlds worst to keep you informed of anything going on. One day I decided to go get some fast food and returned to my front door being wide open, back fence wide open, and a random guy spraying for bugs inside of my rent house and even on top of my kitchen counter tops where there was clearly a baked cake sitting. I mean seriously, I could post a book of crap stories over the 12 months I rented thru these is. Then, when I moved out and gave about 3 weeks notice (there was no lease contract) that I was planning on moving, Charles R. (the guy in charge of renting) told me it was fine for me to move out to just vacuum and he knew we didn't mess anything up so we would get most of our deposit back. We vacuumed better than when we first moved in, emptied out the fridge, and I get an email a week later saying that I may actually OWE money instead of getting a deposit back?!?! Wow, these guys are downright crooks. BEWARE!!!