Century 3 Chevrolet

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Suggestions I have for the business:- In future, have the person who asks what I want for the car say something like "Hi, my name is [name], our sales manager looked at your car, and we'd like to make an offer" instead of a guy coming out from a back office holding a screwdriver and the Black Book, saying "What do you want for this car?" and then showing me the number that he had already landed on in the bookThat's what made it seem as though nobody looked at the car.- If the prices offered for cars are from the Black Book (which is 100% understandable), then try not to use mail services that up-quote those numbers by 3000+ dollars just to get customers through the door
Regards,
*** ***

I am writing to you in response to Ms*** complaint. Ms*** stated that we gave her a Carfax at the time she purchased her vehicle. We found that to be untrue. We reached out to Carfax directly and they were able to confirm that there was not a Carfax pulled for this car
until last week. I pulled one then to look at it myself. There is know way for us to know if a car was ever in an accident unless we pull a carfax. Unfortunately, sometimes that is not even a 100% accurate. It is not uncommon for independent shops to fail to report claims. We generally only pull a carfax if the customer requests that we pull one for them.
I was able to confirm that before she purchased the vehicle we did a full Used Car evaluation and put brand new Inspection and Emmision stickers on the car. If you should have any questions or need any additional information I can be reached at ###-###-#### Ext ***
Sincerely,
*** ***
General Manager
Century Chevrolet
###-###-####
I had bought a vehicle a Chevy Cruze and I was told it was a time owner, never been in any wrecks or damagedthat is what I was told and the car fax that was given to me statedwhen I went to trade my vehicle in at another dealership I was informed by their car fax that mine was created by the dealership and that it was incorrectI found out my vehicle was wrecked multiple times and their were things that were damagedI was lied to and do not want to pay for a unsafe vehicleit has never ran wonderfully since the day I bought it

This is response to Mr***'s recent complaint.The salesperson does not appraise cars at our store, a Sales Manager went out and appraised his vehicle.He was removed from the particular mail piece he requested. We use multiple different companies that send out mail based on different criteriaI will send out an e-mail to each mail company I currently use, to have him removed.If you have any questions feel free to call me at ***.*** ***Executive ManagerCentury Chevrolet

This is in response to the advertisement that Mr*** had an issue with. The advertisement is correct in saying there is No Money due @ signing. It was explained wrong to Mr ***. The problem with getting him to the a month as advertised is he did not qualify for a
couple of the Incentives offered by the Manufacture. I have removed the Ad from our website until I can rectify the disclaimer. I apologise for any confusion this may have caused. If you have any questions feel free to call me at ###-###-####
Sincerely,
*** ***
General Manager
Century CChevrolet

Mr. [redacted] called into the store to discuss a Mail Piece we sent him regarding buying his vehicle.  On the mail piece it stated we could give him as much as $8,000.00 for his vehicle.  He wanted someone over the phone to commit to a Price without even seeing his car.  He was told to...

bring it in for an actual appraisal.When he came in to have it appraised he stated he wanted $10,000.00 for his car and we appraised it for $6,500.00.  We were not able to agree on numbers and he left unhappy.  We cannot appraise a vehicle over the phone nor can we commit to a number without seeing it. This is why he was invited in to have it appraised.It is unfortunate that we could not agree to figures on his car, but that does not mean that we mislead him in any way.  If you have any questions feel free to call me at ###-###-####.  Ext [redacted]Sincerely,[redacted]Century 3 Chevrolet[redacted]

To whom it may concern,First and foremost it is not our intention to mislead a customer.  We send out thousands of Mailers every month.  These mailers are sent out by numerous mail companies with all kinds of great offers.  These mailers include but are not limited to credit, buyback...

and competitive.  All of our mailers have a complete and thorough discloser stating the intent of the mailer.Mr. [redacted] has been removed from our system, but he may receive a mailer from a different Mail company because he meets the qualification of the direct campaign we are sending out.  If you have any questions feel free to call me at ###-###-####.[redacted]Executive ManagerCentury 3 Chevrolet###-###-####

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[ let me try and clarify my issues here:- I brought the car in to be appraised, which I understood, but the salespeople never actually looked at the car before telling me $6500.- I asked to be taken off the mail piece list, and they said they would do so. I'm still getting promotional mail.- I already complained about the first issue to Century 3, but whoever took my complaint at your office never followed up with me, and I still got promotional mail that your salespeople said you'd stop sending, that's why I mentioned this to the Revdex.com now.
Regards,
Jeremy D'souza

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
The financial institution called me to accept the terms of this contract. When specific details wanted to be discussed by me, I was informed that "The financial institution only buys a contract from the dealer". I tell them that if this is the case, I do not accept the terms of the contract. They go on to explain how the dealer sets the details and how the contract is practically put up for auction. Since I didn't just want to take this info as gospel just yet, I called my former financial institution. After a very lengthy conversation with them, they tell me in different words, the same exact thing. And then tell me that that is why they can only deal with a dealership and not any "normal joe". I have also been informed that this was information that I was not supposed to know. But apparently more people have found out about this and there is a "special team" that deals with this. They deal directly with the Office of the President of the financial institution
Regards,
[redacted]

Mr *** came here and purchased a 2015 Chevy *** on January 17th 2015.  Mr *** went through the entire Financial Process when he purchased his truck.  This includes a full discloser contract, with APR, Price, Taxes etc all disclosed to him.  It was never...

stated that he would be able to negotiate with the Financial Institution at a later date.We do not set the terms of the contract.  We must get the approval from the Bank at the terms requested. Only then does the customer go into the F&I office to disclose the final contract.  It is Mr ***s responsibility to ask or read the Contract if he had questions or concerns.My F&I Manager did the same discloser that is done with every customer.  If you have any questions or need any additional information feel free to call me at ###-###-####.Sincerely,*** ***Executive ManagerCentury 3 Chevrolet

Review: I took my vehicle to be serviced at this dealership on Friday at 1pm. I was called at 4pm that same day to be told that my car was ready for pickup, when I arrived I was told that during the test drive that my brake line "SNAPED" and that I was unable to stop my car, therfore, it was unsafe to drive home. I was then told that this matter was not at fault of the service center and needed to be repaired before removing my vehicle from the property. He had no idea when this could be fixed! I was so infuriated because I knew that this happened in the possesion of the mechanic and I wasnt at fault. They then locked the service area up where I could not get my belongings out of MY car nor could the find the keys or bill of sale so that I could have my vechicle towed home at my own expense. I was left there 35 mins. away from my home with no way to get to my house and no way to get my belongings. Finally a person from the Sales dept. gave me a ride home and I was without transportation. I had to contact GM directly and talk to corporate so that this issue cold be handled. Once GM talked to the store they QUICKLY went to try to solve the issue. They found that the Mechanic WAS at fault and that he infact did cause the damage to my brake line. They Fixed my car and sent me on my way in the next day. I still was NEVER compinsated for the frustration and the embarrasment that they company put me through, not to mention, that the accusations that were made. I just wish that they had better service and wouldnt try to TRICK their customers into paying for something that they are responsible for.Desired Settlement: I would like to be fairly compinsated for all the time and anguish that was put upon me in those two days. Also for the False accusations and HORRIBLE customer service.

Business

Response:

I am writing in regards to [redacted] complaint filed with your office. When we originally looked at the car we did not think the mechanic had done anything to cause the line to snap. After further inspection by our Shop Foreman he determined the mechanic had caused the line to snap. We found this out and were repairing the issue before she called GM.

Review: Yes I bought a car from this company and it had a dent in the door along with scratches on the trunk; the way my husband works it was hard for us to get it back up there to get fix so this past week we dropped off our car to get it fixed (first complaint is they give us a used car that was almost on empty we call back and we have to fill it up with gas) second they said the car would be done tuesday which it wasn't and then I call wednesday to see what is going on and they have no record of my car being there and I am transferred to all these departments and find out the car is done, they should call the customer to tell them its done. Well my husband goes and picks up the car didn't really get a good look at it cause he was heading to work but while at work he looks at what they did and they didn't fix the problem just covered it up with paint; so I call the sales person that sold us the car and he wasnt much help at all said I have to speak with a manager this is just crazy this placeDesired Settlement: I would like the work done on my car to be right I am very unhappy

Consumer

Response:

There was no contract its just that after we purchased the car the man that sold us it said he would get it worked I mean common sense is that they would buff these out and they are not very friendly people to deal with. Also when we bought the car we were told we would be getting free oil changes for life and that is not not the case they make alot of false statements I just want these scratches and the dent fixed better its a brand new car

Business

Response:

I am writing to you in regards to a complaint filed with your office by [redacted]. We recently repaired her car as we agreed to do at the time of their purchase. According to her Salesman, she called after the repairs were done to express her dissatisfaction with work performed. [redacted] (Salesman) told her that we would be happy to look at it again and try to fix it to her satisfaction.

We recieved her complaint before we had the chance to repair it again. We are more than willing to make it right, we just need her to bring the vehicle back in. Mr. [redacted] has already reached out and left them a voicemail to schedule another repair.

If you have any questions feel free to call me at ###-###-#### Ext [redacted].

Sincerely,

General Manager

Century 3 Chevy

###-###-####

Review: took my car in for service since they were the closest dealer to me. they refused to work on my car cause they wanted paid to look at it. I bought a certified pre owned car that has a warranty the car was only 2 weeks since purchase. I told them all this they still refused to look at my car unless I paid them. so I picked cvar up and took to another dealer to perform work free of charge. which the other dealer did since I had a warranty century 3 tried to rip me off and make me pay for a diagnosis fee when the car was clearly under warranty. the lead service guy had a real attitude and was not a nice person. I will never buy or take any vehicle I own to them ever again.Desired Settlement: I would just like other people to know how rude and unprofessional this dealership is

Business

Response:

I am writing in regards to a complaint filed with your office from [redacted]. Our standard policy requires customers to agree to pay a diagnostic fee to have there vehicle looked at. We do NOT collect the fee upfront, nor do we charge the customer if it is a coverable item. The diagnostic fee protects us from diagnosing a customers concerns, only to have them take it somewhere else for repairs. Obviously, my Team was unable to communicate this properly with Mr. [redacted].We would have done the work at No charge as well, once it was determined to be covered by GM. If you have any questions feel free to call me at ###-###-####.Sincerely,Gary [redacted]Executive ManagerCentury 3 Chevy2430 Lebanon Church RdWest Mifflin, Pa 15122###-###-#### (o)###-###-#### (f)

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

[redacted] I informed the service tech that the vehicle was a certified pre owned and that the vehicle was 2 weeks from when I purchased it. I also contacted the dealer where I bought it and they said all century 3 had to do since the vehicle wasn't in the data base yet was call [redacted] and verifie with them there service lead said his manager told him. that isn't century 3 responsibility and if I wouldn't agree to a service diagnostic fee then they wouldn't look at the car. it was under warranty and I was not charged at another dealer for a fee. they looked at it and fixed the problems all free of charge. the service lead was rude and a no it all. also made me feel wow they wont even make a simple phone call to ** to make sure. that is totally unacceptable I will never buy another car from century 3 ever again and to top it off I have bought 5 cars brand new from them.

Review: Signed contract to purchase 2014 Jeep Compass (used). Two weeks after driving vehicle home received call from dealer that the loan was not approved and that I would need to sign another contract for different finance company.This illegal practice is called "yo-yo scam".Desired Settlement: Return Jeep and retrive trade-in car.

Business

Response:

To whom it may concern,

I am writing your office in regards to a complaint filed with your office by [redacted]. Miss [redacted] came in and purchased a 2014 Jeep Compass. When she left with the Jeep we had secured a loan for her. When we sent the contract into the bank for funding they returned the contract to us for a discrepancy on the value of the Jeep. The bank was unable to Book the Jeep out because there was not a value in any of the NADA guides. The bank then manually calculated a value and that changed the structure of the deal.

We then secured another approval from another bank and were able to resign the customer at a much lower payment and significant savings to [redacted]. It was never our intention to have the car returned but we gave her the opportunity to return the car or sign a contract with much better terms than the original. She came in this week and chose to keep the Jeep at a considerable savings.

If you have any questions feel free to call me at ###-###-####.

Sincerely,

[redacted]General Manager

Century 3 Chevrolet

###-###-####

Review: Dealership web site shows a lease on a 2014 Chevrolet Silverado Double Cab for $199 a month with $0 cash due at signing. I spoke with [redacted] who handles internet calls and confirmed with her manager that this is a accurate ad. I met with salesman, [redacted], and he said it requires a trade in or cash to qualify for the deal. When I questioned the ad, he said that all dealerships advertise this way to get people in the door.Desired Settlement: Remove deceptive ad from company web site.

Business

Response:

This is in response to the advertisement that Mr. [redacted] had an issue with. The advertisement is correct in saying there is No Money due @ signing. It was explained wrong to Mr [redacted]. The problem with getting him to the 199.00 a month as advertised is he did not qualify for a couple of the Incentives offered by the Manufacture. I have removed the Ad from our website until I can rectify the disclaimer. I apologise for any confusion this may have caused. If you have any questions feel free to call me at ###-###-####.

Sincerely,

General Manager

Century 3 CChevrolet

Review: Came in with 12K cash to buy a vehicle after mine was totaled. After being shown several junkers and walking out of the dealership, our sales guy Brandon said he had one last ditch effort. At this point he packed us in his car and drove us to the detail center down the road. We test drove a [redacted] and it looked and drove great. It was still dirty, but other than that he promised that the car was in great condition. In the three days since having it home the tire pressure light has illuminated. Dealership ordered a censor. No big deal. Today the check engine light is lit as well. When contacting the sales person, I was told it is basically my problem and that I have no rights to return the vehicle to them and get my money back.Obviously the vehicle was not in the condition I was led to believe it was in. The dealership has failed to provide ethical resolution to this issue. If I could I would stop payment on the check and leave the car in their lot for them to fix.Desired Settlement: My car needs to be replaced with a reliable one or I need my money back immediately.

Business

Response:

I am writing in response to a complaint filed with your office from [redacted]. She bought her car on 7/15 and returned with it a few days later to have a couple service issues addressed. She had a TPM (Tire Pressure Monitor) light on. We added air to the tire and reset the light. She also had a check engine light on. After a diagnosis, we determined it was an air flow (Snorkel) issue. We replaced the snorkel and reset the check engine light.All of her concerns were handled in a timely fashion and she left satisfied. My Service Manager spoke with her and she was happy with car and the service. If you should have any questions or need any additional information, I can be reached @ ###-###-#### Ext [redacted]General ManagerCentury 3 Chevrolet###-###-#### Ext

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: They sold me a not inspected car with a burnt out break light, I got a $130 ticket for it being not inspected, which I fought and won, then when I took it to get the light replaced and car inspected they scratched the back of my car, then I took it to them to get the scratches to get repaired, picked up my car after it got fixed and there was a new scratch on my drivers side back door, and the paint is 2 different colors. They will fix the scratch but not the paint colors.Desired Settlement: I want my car back to the way it looked when I bought it, or a replacement. I bought this car in February brand new.

Business

Response:

[redacted]This letter is in regards to a complaint filed with your office by [redacted]. She brought her car into have the break light replaced. When she picked it up she said we scratched her car. We were not sure if it happened here, but we fixed it anyway. After we fixed the first scratch she claimed we scratched it again. My Body Shop touched up the second scratch for her.She also claimed in her complaint that the car is 2 different colors. She failed to mention that we did not do the work to her car that caused the 2 different colors. She wrecked the car and had an independent Body Shop do all the work. My Body Shop Manager pointed out this to her when she picked it up.We have done everything she asked us to do and then some. She needs to take the car back to where she had it repaired, and address these issues with them.If you have any questions or need any additional information, feel free to call me at ###-###-#### Ext [redacted]Sincerely,

[redacted]Executive MangerCentury 3 Chevrolet###-###-####

Review: they send multiple advertisement offering to buy my [redacted] for a price above kelley blue book. so I call to confirm they can do this without even seeing the vehicle, I am assured yes. I drive 35 minutes to have the GM laugh in my face and tell me there is no way they can do the price listed and if I can find it anywhere to take it. I brought the form with me, this was not some crazy price that I had made up.

so I leave and CONTINUE TO RECEIVE THESE ADVERTISEMENTS. when I call to ask to be removed, no one ever answers after asking to be transferred.Desired Settlement: I do not think a business that conducts themselves in this way should be accredited by the Revdex.com. it is very clear they do not care how they are getting people into their dealership nor do they care about the advertisements they are sending out.

Business

Response:

To whom it may concern,First and foremost it is not our intention to mislead a customer. We send out thousands of Mailers every month. These mailers are sent out by numerous mail companies with all kinds of great offers. These mailers include but are not limited to credit, buyback and competitive. All of our mailers have a complete and thorough discloser stating the intent of the mailer.Mr. [redacted] has been removed from our system, but he may receive a mailer from a different Mail company because he meets the qualification of the direct campaign we are sending out. If you have any questions feel free to call me at ###-###-####.[redacted]Executive ManagerCentury 3 Chevrolet###-###-####

Review: I had bought a vehicle a 2011 Chevy Cruze and I was told it was a 1 time owner, never been in any wrecks or damaged. that is what I was told and the car fax that was given to me stated. when I went to trade my vehicle in at another dealership I was informed by their car fax that mine was created by the dealership and that it was incorrect. I found out my vehicle was wrecked multiple times and their were things that were damaged. I was lied to and do not want to pay for a unsafe vehicle. it has never ran wonderfully since the day I bought it.Desired Settlement: I would like something done about this whether I get the total amount that I've put down and paid for this vehicle or replacement I don't want a unsafe multiple wrecked vehicle.

Business

Response:

I am writing to you in response to Ms. [redacted] complaint. Ms. [redacted] stated that we gave her a Carfax at the time she purchased her vehicle. We found that to be untrue. We reached out to Carfax directly and they were able to confirm that there was not a Carfax pulled for this car until last week. I pulled one then to look at it myself. There is know way for us to know if a car was ever in an accident unless we pull a carfax. Unfortunately, sometimes that is not even a 100% accurate. It is not uncommon for independent shops to fail to report claims. We generally only pull a carfax if the customer requests that we pull one for them.

I was able to confirm that before she purchased the vehicle we did a full Used Car evaluation and put brand new Inspection and Emmision stickers on the car. If you should have any questions or need any additional information I can be reached at ###-###-#### Ext [redacted]

Sincerely,

General Manager

Century 3 Chevrolet

###-###-####

I had bought a vehicle a 2011 Chevy Cruze and I was told it was a 1 time owner, never been in any wrecks or damaged. that is what I was told and the car fax that was given to me stated. when I went to trade my vehicle in at another dealership I was informed by their car fax that mine was created by the dealership and that it was incorrect. I found out my vehicle was wrecked multiple times and their were things that were damaged. I was lied to and do not want to pay for a unsafe vehicle. it has never ran wonderfully since the day I bought it.

Review: Shysters. I was told that once my paperwork goes into the financial institution, that I would be able to discuss with the financial institution the finer details about payment amount, length, and APR. Not knowing that they sell this contract to the financial institutions. So when the financial institutions buy the contract, they buy it whole. So the dealer is setting the APR, terms, length, and so forth. Not the financial institutions. So I ended up signing a contract based on a lie. Now I am having to get a lawyer involved to nullify the contract that was based on a lie. When I talked with the dealership management, they pretty much just told me to go screw myself. And the financial institution replies, we aren't going to change what we already bought. I have not made a single payment on this new vehicle yet.Desired Settlement: I want to be rid of this entire situation. The truck, dealer, and financial institution. I would rather walk to work every day than to deal with lies and deception.

Business

Response:

Mr [redacted] came here and purchased a 2015 Chevy [redacted] on January 17th 2015. Mr [redacted] went through the entire Financial Process when he purchased his truck. This includes a full discloser contract, with APR, Price, Taxes etc all disclosed to him. It was never stated that he would be able to negotiate with the Financial Institution at a later date.We do not set the terms of the contract. We must get the approval from the Bank at the terms requested. Only then does the customer go into the F&I office to disclose the final contract. It is Mr [redacted]s responsibility to ask or read the Contract if he had questions or concerns.My F&I Manager did the same discloser that is done with every customer. If you have any questions or need any additional information feel free to call me at ###-###-####.Sincerely,[redacted]Executive ManagerCentury 3 Chevrolet

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.

The financial institution called me to accept the terms of this contract. When specific details wanted to be discussed by me, I was informed that "The financial institution only buys a contract from the dealer". I tell them that if this is the case, I do not accept the terms of the contract. They go on to explain how the dealer sets the details and how the contract is practically put up for auction. Since I didn't just want to take this info as gospel just yet, I called my former financial institution. After a very lengthy conversation with them, they tell me in different words, the same exact thing. And then tell me that that is why they can only deal with a dealership and not any "normal joe". I have also been informed that this was information that I was not supposed to know. But apparently more people have found out about this and there is a "special team" that deals with this. They deal directly with the Office of the President of the financial institution

Regards,

Review: Not sure I picked the right category, so please review below.

Century 3 Chevrolet sent me mail and told me they would value my vehicle at $8000 and change, or something to that effect, for a cash trade. When I called and asked if they would honour this cash trade, they didn't mention any specifics about the vehicle pricing and said I'd have to bring the vehicle in to be assessed. I brought the vehicle in, and the salesperson who met me went into the back of the store and brought out a different individual who, as far as I know, hadn't even looked at the car. He said he'd give me 6500 for the car, and when I asked about the advertisement he said an ad company generates those without consulting with them first. I then requested that I be removed from the list, and later, I called the office and complained that the gentleman who valued my car never looked at it, and the individual on the phone apologized.

Three weeks or so later, I get another piece of mail from them, this time about a car that I no longer own.

I am unhappy about the following :

- They valued my car without assessing it, meaning I didn't have to bring it in in the first place, so they lied about that

- They lied about taking me off their mailing list

- Clearly they didn't take me off their list, so it's likely to me that they never bothered to rectify the issue where they tell customers to bring in their car for evaluation but then never bring them inDesired Settlement: I would like legible, hand-written (NOT TYPED) apologies with signatures and employee ID numbers from:

- The individual who told me that my car had to be brought in to be assessed when that clearly was not necessary

- The individual who was responsible for taking me off my mailing list and didn't do so

If I was supposed to bring my car in, then I want a legible, hand written letter from the individual who valued my car WITHOUT looking at it inside and out.

The apologies should detail what they did wrong, and how they are going to attempt to rectify their errors. It shouldn't just say "Sorry" , and then have some signature and some random set of numbers on it. It has to be a real employee ID that I can look up if needed.

Following this, I would like to actually be taken off their mailing list, not just "yeah sure we'll take you off the list" like last time, and then nobody actually does their job.

I would like a follow up on this complaint by e-mail, so that I know that someone somewhere is actually addressing this and looking at this. I will be out of the country for two weeks from 4/19/15 and thus will only be contactable by e-mail.

Business

Response:

Mr. [redacted] called into the store to discuss a Mail Piece we sent him regarding buying his vehicle. On the mail piece it stated we could give him as much as $8,000.00 for his vehicle. He wanted someone over the phone to commit to a Price without even seeing his car. He was told to bring it in for an actual appraisal.When he came in to have it appraised he stated he wanted $10,000.00 for his car and we appraised it for $6,500.00. We were not able to agree on numbers and he left unhappy. We cannot appraise a vehicle over the phone nor can we commit to a number without seeing it. This is why he was invited in to have it appraised.It is unfortunate that we could not agree to figures on his car, but that does not mean that we mislead him in any way. If you have any questions feel free to call me at ###-###-####. Ext [redacted]Sincerely,[redacted]Century 3 Chevrolet[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[ let me try and clarify my issues here:- I brought the car in to be appraised, which I understood, but the salespeople never actually looked at the car before telling me $6500.- I asked to be taken off the mail piece list, and they said they would do so. I'm still getting promotional mail.- I already complained about the first issue to Century 3, but whoever took my complaint at your office never followed up with me, and I still got promotional mail that your salespeople said you'd stop sending, that's why I mentioned this to the Revdex.com now.

Regards,

Jeremy D'souza

Business

Response:

This is response to Mr. [redacted]'s recent complaint.The salesperson does not appraise cars at our store, a Sales Manager went out and appraised his vehicle.He was removed from the particular mail piece he requested. We use multiple different companies that send out mail based on different criteria. I will send out an e-mail to each mail company I currently use, to have him removed.If you have any questions feel free to call me at [redacted].[redacted]Executive ManagerCentury 3 Chevrolet

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.