Century Builders, Inc.

Initial Business Response /* (1000, 17, 2015/12/03) */
We sincerely apologize for a lack of communication to the customerThe first phone call was taken, and the messags, was lostCorny was awaiting another phone call to retake message and was unaware that he had called bad
MollyThe letter received from the Revdex.com made her aware that this had happened
In order to rectify the situation, Century Builders will be writing a check for the full amount next week once the owner, James ***, returns from a trip out of townHe is needed to sign the checkAgain, we regret the tack of communication with the customer and will have this situation rectified as
soon as we can
Thank you for your understanding
Initial Consumer Rebuttal /* (3000, 19, 2015/12/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response from Century Builders said that they were reimbursing me the $for the damage it causedThat would be acceptable to me, but I have not received the reimbursement
Final Consumer Response /* (2000, 22, 2015/12/18) */
On December 15, I received a check from Century Builders in the amount of $I am now satisfied that they have adequately responded to my complaintThank you for your assistance