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CEP Reviews (1)

Initial Business Response /* (1000, 5, 2015/05/21) */
On 4/28/15, the patient requested, and was granted a percent hardship discount on her original balance of $To date she has made no payment on the outstanding balance of $
It is unclear as to what she means by "not honored"
and "it was taken care of"
Initial Consumer Rebuttal /* (3000, 7, 2015/05/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I had called back and explained that I am trying to take care of a household of ppl with a month as my only income as I look for work.The bill was supposed to be 100% covered is what the rep told me because I cant even afford halfI can meet in the middle and pay of this to have it resolvedThat is all I can afford right now
Final Business Response /* (4000, 15, 2015/06/15) */
We have received approval to waive the full balance of the account as a one-time courtesy due to financial hardshipThe collection agency was notified to cancel the account on 6/12/We will now consider this matter closedThank you
Final Consumer Response /* (2000, 17, 2015/06/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you I appreciate that! I will get that fixed on my credit

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