Certa ProPainters, LLC

January 25, 2017Dear *** ***:I am Corporate Counsel for Certa ProPainters, Ltd(“CertaPro')I am in receipt of your letters of January 9, and January 20, addressed to *** ***I apologize for the delay in responding: CertaPro's office was closed the week of January 9, 2017, and
*** *** is currently on vacation, so the letters were slightly delayed in reaching my desk.CertaPro takes any issues identified by the Revdex.com very seriously.As you may be aware, CertaPro is a franchisor of independently owned and operated franchiseesThe services referenced in the customer complaint were provided by Wayne N***, an independently owned and operated franchisee of CertaProCertaPro will bring this complaint to the attention of MrN*** and I will provide you with an update as soon as I am able.If you would like to discuss this matter further, please feel free to contact me directly.Thank you for your attention to this letter.Sincerely,Gregory S

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]