CertaPro Painters of Albuquerque

We used CertaPro Painters of Albuquerque to paint the exterior of our house, and everyone involved did a great job. The communication was excellent - everyone called ahead and responded promptly to questions and requests. Al was punctual, thorough and knowledgeable when providing the estimate. Lisa was very pleasant and responsive while fielding questions and handling payment. Johan and his crew were efficient yet thorough with patching and painting our stucco. Johan kept us informed on the job's progress and encouraged us to walk around to make sure concerns were addressed. He and his crew were always on time and cleaned up each day before leaving. I would definitely use this company again.

Michael and Tony are amazing. They completed our very complicated job in a shockingly short amount of time. They were exceptionally professional and friendly. We absolutely could not be more thrilled with the work they did for us!

John did a great job! Professional, friendly and courteous. ...Arrived on time and cleaned up nicely when work was completed.

There was some delay starting my job, but once it was started, Tony and Michael were awesome and did a great job painting! They were courteous, answered my questions, and completed the job when they said they would.
Jennifer M

I used their services to repair and recoat my house's stucco front wall. Their employee worked hard and tried to accommodate my schedule. His work was professional and the completed work was well done. No complaints on the job itself. This job was done by a third party.
The employee was courteous and hard working. He did pay attention to detail and cleaned up after the job was done. I told him to take his time and do the job right. He complied with my wishes. He answered any questions I had asked him.
The receptionist in this office was very polite and courteous.

Andrew and Rubin did an excellent job on our exterior painting. House looks like new. Would use them again.
Jan B

We have used CertaPro Painters for the second time. They are very punctual, professional, and considerate employees. We would recommend them for any painting job.

CertaPro Painters did a wonderful job painting my house. They use excellent materials and worked very quickly. The two gentlemen who painted my house exterior where very professional, skilled and friendly. I would have CertaPro do any future work for me.

Michael

Here at Certapro we strive to provide extraordinary customer service. In response to Terry W. Facts are the most important here. The work on this home was done over three years prior by the previous owner. Certapro backs a two-year warranty on workmanship. Most damage in question was structural in nature and was in no way a failure of our work or materials. Third, the warranty is non-transferable and the home was sold. However, like I said, here at Certapro we want to make sure the customer(in this case not even our customer)is happy. I informed Terry that we would do the repairs at cost for $600, no profit job. If you choose to spend $1k with another company that is ok. These are the facts and I’ll still do the repairs for $600.

HUGE mistake on our part....Very Disappointed....
We paid over $7Kfor repair work and painting. The work now needs repair and local CertaPro franchisee and National CertaPro company are refusing to honor their warranty. We will now have to pay over $1K to another company to repair CertaPro work.
CertaPro Corp says Franchisees are 'independent' and CertaPro Corp does NOTHING to require local franchisees to honor warranty work.
We will NEVER use Certapro again.