Certified auto and transmission

Initial Business Response /* (1000, 6, 2016/10/15) */
Customer was not charged to tow vehicle in from Chicago remove transmission from front wheel drive vehicle and tow vehicle back to ChicagoWe tried to make customer happy in every way possible but customer was very disrepectful and theatening
because he wanted us to fix his vehicle with a completey destroyed transmission for *** We even advised him he could get his own transmission and we would put it in and he declined that tooAlso customer was not charged any storage he left his vehicle at our facility for monthsTried every thing to make him happy did not charge him cent for anything
Initial Consumer Rebuttal /* (2000, 8, 2016/10/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do not accept certified response towing was free as ADVERTISEDI was told I would be charged *** for rebuilt transmissionThen was later called with a higher price, And I did not send my car with the transmission out my car was in total ruin when they bought me backMOLD IS IN MY CAR on seatSOME SORT OF OIL IS ON FLOORI will he filing civil suit if I'm not reimburst any money after I pay *** I'm gonna have to pay for interior detailed and transmission job is ***

The worst place to ever go to. Literally a robbery. Family business & what a scam! The owner never deals with issues plus a teenager is running this place. Horrible customer service....oh & always get an invoice!!!!!