Certified Medical Supply, Inc.

To whom it may concern, We have reviewed all of our processes. The calls that were made to us were documented. I have re-trained our staff on the follow-up procedures. I apologize that you were not called back in a timely manner, it is our intent to follow up immediately on all calls. We...

have received the product back. We have started the Medicare refund process. Thank you for bringing this to  our attention.  I apologize for the delay in response from our team. Sheri L[redacted]Administrator