Certifit

Complaint: ***
I am rejecting this response because:Their customer service was exceptional before and now they are just stating "new" rules they haveI have been buying from them for over five years and customer service was not like thisI will simply stop buying from them and stop giving them my business.
Regards,
*** ***

We appreciate your business over the years and we hope to continue to provide you with quality auto body parts with a professional service. With respect to our delivery service, the practice of altering the price of our product at the time of delivery is not one that we use. If any damage on any...

part was overlooked at the time of our inspection of it, before leaving our building, arrangements can be made to send you a replacement of the damaged item. The re-delivery of the item would occur no later than the next business day. [redacted] is open for business and operates Monday through Friday from 8:30am until 5:30 pm, we are closed Saturdays and Sundays. We appreciate your feedback and you are always welcome to contact us by calling either our local store or our customer service phone number