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CESCA Dry Cleaners

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CESCA Dry Cleaners Reviews (1)

Review: 1. The business claims to open to 7:30am, and when you ask the proprietors , they indicate that this is the case. Routinely, however, they open anywhere from 15 to 60 minutes late; Today they arrived 65 mintues late after an explicit verbal exchange in which they assured me that they would be on time. 2. They also routinely don't have the items dry cleaned when they say they will. This morning, after they showed up 65 minutes late, I was forced to wait an extra 15 minutes on TOP of their lateness so that they could finish some of my items (which, again, were promised first thing in the morning). So I received my items 80 minutes after I EXPECTED them. 3. After a verbal confrontation this morning where I complained about their service, the proprietor made an incendiary gesture by placing a personal item [redacted] on the counter and loudly announcing that it was among my items in an attempt to embarrass me. Unacceptable. 4. The dry cleaning service itself is poor. Many of the shirts have wrinkles!!!Desired Settlement: Get a full refund.

Consumer

Response:

At this time, I have not been contacted by Cesca Dry Cleaners regarding complaint ID [redacted].

Sincerely,

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Description: HOME IMPROVEMENTS

Address: 347 East 138th Street, Bronx, New York, United States, 10454

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