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Cescaphe Ballroom Reviews (3)

January 30, 2017Dear [redacted] ***:I represent and an personal counsel to MrJoseph V***, the owner and operator of the Cescaphe Event GroupBefore addressing the merits of the Complaint filed against his business enterprise, I want you to know that I have known and represented MrV [redacted] for well over twenty-five years and know firsthand how serious he insures that each and every wedding or other event his organization hosts not only meets the expectations of his clients and their guests but exceeds them.IBrief BackgroundMr, V [redacted] founded Cescaphé Events in when he opened his signature venue, the Cescaphe Ballroom, which is situated in the Northern Liberties section of PhiladelphiaOver the last years, he gained a national reputation as one of the leading wedding brandsHe now operates facilities in PhiladelphiaIn addition to the Cescaphé Ballroom named after his two daughters, [redacted] and [redacted] , he now operates the ***, [redacted] at [redacted] in Center City Philadelphia, [redacted] in Northern Liberties and most recently, he acquired the historic [redacted] located at the foot of the Philadelphia Art MuseumHe hosts approximately weddings and other events per year and employs over individuals.To view his story and success in more detail, you can visit his website at www.cescaphe.com.IIInternal InvestigationInitially, I want to assure you that MrV [redacted] and his entire staff have taken this matter very seriously and promptly conducted a thorough, exhaustive and complete internal investigationUnfortunately, that investigation did not shed any light on what might have happened to the alleged disappearance of the wedding giftsThere is absolutely no proof as to what may have occurred that nightI can advise you that MrV [redacted] and his executive staff are of the firm belief and opinion that none of their employees' were involved in the alleged theft of the wedding gifts.IIICooperation with Police AuthoritiesI can also assure you that MrV [redacted] and his staff have fully cooperated with the Philadelphia Police Department and in particular with Detective [redacted] Josette C [redacted] , Director of Human Resources for Cescaphe' Event Group, was interviewed by Detective [redacted] In addition, MsC [redacted] provided Detective [redacted] with a complete list of the employees that worked on the night in question and offered Detective [redacted] the opportunity to interview the individual employees that worked that nightDetective [redacted] did not request any interviews nor did he request further information from MrV [redacted] or his staff, MrV [redacted] remains willing to cooperate in any way with Detective [redacted] and the Philadelphia Police DepartmentA copy of emails confirming the cooperation of the Cescaphe are attached.1.The complainant correctly noted that an employee was fired for attempting to take a gift out of a wedding gift birdcageWhile the circumstances were completely different than what allegedly happened here, the employee was immediately firedThat particular event occurred long before the wedding in questionTo imply that it proves a pattern of theft, as the complainant attempts to do, is simply stated wrongOn the contrary, what it does show is that MrV [redacted] has a zero tolerance for inappropriate behavior.IVAdmissions by ComplainantI cannot provide every detail of our investigation as MrV [redacted] has received a letter from the complainant that can only be described as threateningI am attaching a copy for your reviewIn this letter, the complainant states, in no uncertain terms, that if her demands are not met that she would send the attached letter to the guests at the wedding encouraging them to contact a list that she provided of media and social media sites to write negative comments about the Cescaphe Event GroupAs I believed this would amount to a tortious interference with the on-going business of MrV***, I sent the attached letter to the complainant warning of the potential consequences of such an actionIn my letter, I asked that the complainant to contact me to discuss an amicable resolution or to have an attorney contact meIn response to my letter, I received an email from [redacted] ***, Esquire, an attorney on behalf of the complainantI was in the process of providing a proposed resolution to the dispute at hand but then received the Revdex.com Complaint to which I am now responding.I can state that the complainant has admitted that the Maitre d', Franco S [redacted] , accompanied her to the gift birdcage following the conclusion of the wedding and gave her a Cescaphe bag to put the wedding cards inThe complainant then said that she put the wedding cards in the bag and then put her shoes and veil with the bag in a boxShe initially stated that she placed the box by the valet circle where the cakes were given outShe later denied saying that but we have it documented on text messages we have retrieved and stored.She also stated that she and some of her family took a [redacted] car from the wedding facility to the [redacted] Hotel where they were staying and none of her party remember taking the box but all of them “remember they definitely checked all parts of the [redacted] car"The complainant then claimed that the next morning, her husband found the veil and shoes, but not the wedding gifts, hidden in the back of the [redacted] where the dumpsters are locatedI can state that those items were found after the trash dumpsters were emptied at 4:a.mand after the recyclables were removed between 10:a.mand 10:a.m.I only offer the specific times to show that we have done an exhaustive investigation and have not ignored these very serious allegations,VConclusionThe Revdex.com Complaint reads like a spy novelThere was no "inside job" and certainly no proof of any theft by any employees of the Cescaphé Event GroupHaving said that, MrV [redacted] is willing to attempt to amicably resolve this matter not because of any admission of any wrongdoing but as a gesture of good willBut I will not permit him to be bullied or threatened into any settlementWe welcome the Revdex.com to publish the Complaint and this response.Should you have any question or need additional information, please contact meI will provide as much information as I possibly can without jeopardizing the defense against a potential civil claim brought by the complainant or the prosecution of a counterclaim brought by MrV***.Respectfully submitted

From: Revdex.com of Metro Washington DCDate: Fri, Mar 17, at 4:PMSubject: Fwd: Case #***To: *** *** ---------- Forwarded message ----------From: *** Date: Fri, Mar 17, at 4:PMSubject: Case #***To: [email protected]: ***@***.comThis matter was closed on 2/11/because I did not respond to the defendant business's answer to my complaint once we were in attorney negotiations. The case is currently marked as business answered and customer remains dissatisfied.Since the filing of the complaint we have amicably settled the matter with the company. Please change the notation to reflect that the complaint was solved to the satisfaction of both parties, then please confirm with me and my cc'ed attorney once the file is updated.Thank you.Sent from my *** *** ***

January 30, 2017Dear [redacted]:I represent and an personal counsel to Mr. Joseph V[redacted], the owner and operator of the Cescaphe Event Group. Before addressing the merits of the Complaint filed against his business enterprise, I want you to know that I have known and represented Mr. V[redacted] for well...

over twenty-five years and know firsthand how serious he insures that each and every wedding or other event his organization hosts not only meets the expectations of his clients and their guests but exceeds them.I. Brief BackgroundMr, V[redacted] founded Cescaphé Events in 2002 when he opened his signature venue, the Cescaphe Ballroom, which is situated in the Northern Liberties section of Philadelphia. Over the last 15 years, he gained a national reputation as one of the leading wedding brands. He now operates 6 facilities in Philadelphia. In addition to the Cescaphé Ballroom named after his two daughters, [redacted] and [redacted], he now operates the [redacted], [redacted] at [redacted] in Center City Philadelphia, [redacted] in Northern Liberties and most recently, he acquired the historic [redacted] located at the foot of the Philadelphia Art Museum. He hosts approximately 600 weddings and other events per year and employs over 500 individuals.To view his story and success in more detail, you can visit his website at www.cescaphe.com.II. Internal InvestigationInitially, I want to assure you that Mr. V[redacted] and his entire staff have taken this matter very seriously and promptly conducted a thorough, exhaustive and complete internal investigation. Unfortunately, that investigation did not shed any light on what might have happened to the alleged disappearance of the wedding gifts. There is absolutely no proof as to what may have occurred that night. I can advise you that Mr. V[redacted] and his executive staff are of the firm belief and opinion that none of their employees' were involved in the alleged theft of the wedding gifts.III. Cooperation with Police AuthoritiesI can also assure you that Mr. V[redacted] and his staff have fully cooperated with the Philadelphia Police Department and in particular with Detective [redacted]. Josette C[redacted], Director of Human Resources for Cescaphe' Event Group, was interviewed by Detective [redacted]. In addition, Ms. C[redacted] provided Detective [redacted] with a complete list of the employees that worked on the night in question and offered Detective [redacted] the opportunity to interview the individual employees that worked that night. Detective [redacted] did not request any interviews nor did he request further information from Mr. V[redacted] or his staff, Mr. V[redacted] remains willing to cooperate in any way with Detective [redacted] and the Philadelphia Police Department. A copy of emails confirming the cooperation of the Cescaphe are attached.1.The complainant correctly noted that an employee was fired for attempting to take a gift out of a wedding gift birdcage. While the circumstances were completely different than what allegedly happened here, the employee was immediately fired. That particular event occurred long before the wedding in question. To imply that it proves a pattern of theft, as the complainant attempts to do, is simply stated wrong. On the contrary, what it does show is that Mr. V[redacted] has a zero tolerance for inappropriate behavior.IV. Admissions by ComplainantI cannot provide every detail of our investigation as Mr. V[redacted] has received a letter from the complainant that can only be described as threatening. I am attaching a copy for your review. In this letter, the complainant states, in no uncertain terms, that if her demands are not met that she would send the attached letter to the guests at the wedding encouraging them to contact a list that she provided of media and social media sites to write negative comments about the Cescaphe Event Group. As I believed this would amount to a tortious interference with the on-going business of Mr. V[redacted], I sent the attached letter to the complainant warning of the potential consequences of such an action. In my letter, I asked that the complainant to contact me to discuss an amicable resolution or to have an attorney contact me. In response to my letter, I received an email from [redacted], Esquire, an attorney on behalf of the complainant. I was in the process of providing a proposed resolution to the dispute at hand but then received the Revdex.com Complaint to which I am now responding.I can state that the complainant has admitted that the Maitre d', Franco S[redacted], accompanied her to the gift birdcage following the conclusion of the wedding and gave her a Cescaphe bag to put the wedding cards in. The complainant then said that she put the wedding cards in the bag and then put her shoes and veil with the bag in a box. She initially stated that she placed the box by the valet circle where the cakes were given out. She later denied saying that but we have it documented on text messages we have retrieved and stored.She also stated that she and some of her family took a [redacted] car from the wedding facility to the [redacted] Hotel where they were staying and none of her party remember taking the box but all of them “remember they definitely checked all parts of the [redacted] car". The complainant then claimed that the next morning, her husband found the veil and shoes, but not the wedding gifts, hidden in the back of the [redacted] where the dumpsters are located. I can state that those items were found after the trash dumpsters were emptied at 4:12 a.m. and after the recyclables were removed between 10:03 a.m. and 10:13 a.m.I only offer the specific times to show that we have done an exhaustive investigation and have not ignored these very serious allegations,V. ConclusionThe Revdex.com Complaint reads like a spy novel. There was no "inside job" and certainly no proof of any theft by any employees of the Cescaphé Event Group. Having said that, Mr. V[redacted] is willing to attempt to amicably resolve this matter not because of any admission of any wrongdoing but as a gesture of good will. But I will not permit him to be bullied or threatened into any settlement. We welcome the Revdex.com to publish the Complaint and this response.Should you have any question or need additional information, please contact me. I will provide as much information as I possibly can without jeopardizing the defense against a potential civil claim brought by the complainant or the prosecution of a counterclaim brought by Mr. V[redacted].Respectfully submitted.

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Address: 923 North 2nd Street, Philadelphia, Pennsylvania, United States, 19123

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