CEVA

Revdex.com: This letter is to inform you that CEVA Group Plc has carried out the resolution it proposed for my complaint, filed on 1/10/5:11:PM and assigned ID [redacted] Regards,

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me once fulfilled. I will respond to the business via the claim package sent to me and look forward to speedy resolution of this problem. Please note that I do not consider this case closed until my claim itself is accepted and reimbursed by the companyThank you for your assistance in this matter,
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Sent: Thursday, July 23, 2015 11:14 AM Subject: ID # [redacted] CEVA claim [redacted]   Good morning,   My name is [redacted] and I am with the Risk Management department for CEVA.  I received the attached complaint today regarding ID #...

[redacted].  The complaint was filed on behalf of Ms. [redacted].  She is claiming property damage occurred at her residence while a delivery was being processed for an item she ordered online.   CEVA did not process this delivery.  This was done by a 3rd party called [redacted].   CEVA did contract the agent to handle the delivery.   CEVA will be handling this matter internally with Ms. [redacted].  I am the adjuster assigned to handle her property damage claim.  I have emailed Ms. [redacted] a claim packet with  my contact information as well and have called her and left her message introducing who I am.    I will be working with Ms. [redacted] to bring this claim to resolution.  I have attached a copy of the claim letter and claim form that was sent to Ms. [redacted] for your review.  This will ensure that CEVA is taking this matter seriously and be working with Ms. [redacted] to resolve her property damage claim with her cooperation.  If you have any questions or additional concerns I can be reached direct at [redacted].  Thank you.  Kind regards,  [redacted] Claims Adjuster  CEVA Logistics

Revdex.com:
This letter is to inform you that CEVA Group Plc has carried out  the resolution it proposed for my complaint, filed on 1/10/2015 5:11:19 PM and assigned ID [redacted].
Regards,