Mr. [redacted] was insistent he pick up his vehicle without rendering payment which is against CF Collision policy. Mr. [redacted]s insurance company advised they were paying Mr. [redacted] directly. We were able to get confirmation from USAA, Mr [redacted]'s insurance company, that they would...
reissue and guarantee payment directly to CF Collision. Mr. [redacted] was contacted and his vehicle was delivered to him on 6/9 at 2:00. We waived Mr [redacted]'s $250 deductible with our apologies that we apparently did not make it clear to him from the outset that vehicles are not released without payment for work done.
Mr. [redacted] was insistent he pick up his vehicle without rendering payment which is against CF Collision policy. Mr. [redacted]s insurance company advised they were paying Mr. [redacted] directly. We were able to get confirmation from USAA, Mr [redacted]'s insurance company, that they would...
reissue and guarantee payment directly to CF Collision. Mr. [redacted] was contacted and his vehicle was delivered to him on 6/9 at 2:00. We waived Mr [redacted]'s $250 deductible with our apologies that we apparently did not make it clear to him from the outset that vehicles are not released without payment for work done.