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The Consumer was unable to secure financing for the purchase under the terms of our written agreement At all time the Company fully complied with its obligations under all of the terms of the agreement with the Consumer

The Consumer was not approved for a loan within days of the signed contract as required in the contract The contract was signed on [redacted] **, and after mortgage companies denied the loan, she was reminded by the sales manager that she would lose her earnest money and upgrades deposits if a loan was not approved within the days Past the day deadline, the Consumer decided to move forward with a new lender (of her choice) which denied her loan days prior to closing on the home Therefore, her earnest money and upgrade deposits were nonrefundable Brighton Homes provided the Consumer with a credit for the deposits if she were to sign a new contract for another home within months, so she would not lose them At all times, Brighton Homes complied with its obligations under the contract

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint The sales person jerked us around, and constantly told from the first that all monies would be transferred to a new contract when I asked for refunds, ( [redacted] as well) When I DID call with a loan approval, I asked to resign a contract on that particular home that very same day, for the same priceShe stated she would get back to me, which she never didI will be talking to my lawyer next, as well as pass on the negative experiences with this company all over the social media! I do not take kindly to being ripped off for $***, when they clearly never intended for us to NOT have that home! I firmly believe that once the home was complete, someone came and offered to pay for the home cash if the deal fell through I do NOT accept this as reasonableI was not handled well by the first mortagage companies, being told one thing and another happenedNone of them used my [redacted] 's information, with his credit scores being much higher, and the third tried some shady business by passing me off as a [redacted] ***, and through [redacted] Choice, again not utilizing my [redacted] 's information! At that time, I started working with my own mortgage company, using BOTH of us, and was approved via phone the FIRST day for a loan, had the formal approval in hand days later (Memorial day weekend), BUT the salesperson NEVER got back to me regarding the pricing for the new contractThey already had that home listed for $ [redacted] when I had a contract originally for $ [redacted] , and went on to sell it for $ [redacted] !!!They lied and connived their way in preventing me to write a contract, kept my monies and sold that house for way over the appraised price of $ [redacted] To me, this is dirty pool, and they were wrong on how this whole thing went down! I talked to [redacted] (mortgage) and [redacted] (sales) almost daily, led to believe that [redacted] would get this done Lawyer is going to be all over this! Regards, [redacted] ***

Deposits were transferred to a new contract after the first loan was denied A new contract was signed and a (second) loan was not approved within day period

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