CGS Business Financial Services Reviews (1)
CGS Business Financial Services Rating
Description: Financial Services, Bookkeeping Service, Business Consultants
Address: 43 Sam Hill Rd, Guilford, Connecticut, United States, 06437-2512
Phone: |
Show more...
|
Web: |
www.cgsfinance.com
|
Add contact information for CGS Business Financial Services
Add new contacts
Review: Last spring 2014 I contracted [redacted] for bookkeeping services for my small business. I am a 3 year old business that doesn't produce tons of work Prior to signing the agreement she never told me that she charges for telephone calls and office visits nor sales taxes. Unbeknownst to me, every time she asked me to call her to discuss certain things in the set up phase, she was charging me for all of those calls which are t documented anywhere. Her rate in the agreement was $60 per hour. She told me that it shouldn't take long to set up my [redacted] account and that in her words "your business is so tiny that I'll be finished in no time". She never gave me an itemized list of her work at the end of August when she gaveme an invoice for $3,381.93 which included sales tax of $201.93. She claimed to have worked for 53 hours none of which is documented anywhere. After going back and forth with her I sent her a bank certified check in December for $1,500 and I wrote "final payment" on it. She's now threatening me to pay the balance in full by March 1st or she's going to take me to court. After consulting with other local bookkeepers and accountants, I was told that they don't charge sales tax and an attorney told me she was negligent in not keeping track of her work from beginning to end.Desired Settlement: I want her to know that she overcharged me for services she never itemized in detail and she purposefully neglected to divulge the truth about what setvices she actually charges for (phone calls and office visits and charging sales taxes). I want her to accept the $1,500 payment that she received in December 2014 as a fair and final settlement and stop contacting me altogether. She has no scruples and she knows very well that she overcharged me!