Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below We understand [redacted] 's point of view that she is busy and doesn't think our request is necessaryBut in fact Coastal did give us an invoice for an outstanding balance --please see attachedFor this reason we would like documentation of a zero-balance dueWe do not trust based on our experience that at some point down the road we will not receive a past-due bill for the amount on this invoice unless we have documentation resolving this matter.Once again, we would like a zero-balance due invoice Regards, [redacted] ***
I will print off his " invoice " and mark it Zero for his records I will say my parents started this business in , we pride ourselves on our customer service and not by sending customers past due bills down the road We have never done that under any circumstance We have been a member of the Revdex.com for almost years and have excellent accreditation We installed a brand new insulated unit , and he refused to pay because we broke a piece of year old molding We are out almost $with material , time and labor That he now wants the job canceled and will not let us finish, we understand the time frame , but the only one losing out on this is Coastal GlassHe has a new insulated unit and we have time , money , labor and sets of brand new moldings we have paid forThank you for your time Revdex.com for your help with thisThank you [redacted] / CGW
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below We understand [redacted] 's point of view that she is busy and doesn't think our request is necessaryBut in fact Coastal did give us an invoice for an outstanding balance --please see attachedFor this reason we would like documentation of a zero-balance dueWe do not trust based on our experience that at some point down the road we will not receive a past-due bill for the amount on this invoice unless we have documentation resolving this matter.Once again, we would like a zero-balance due invoice Regards, [redacted] ***
I will print off his " invoice " and mark it Zero for his records I will say my parents started this business in , we pride ourselves on our customer service and not by sending customers past due bills down the road We have never done that under any circumstance We have been a member of the Revdex.com for almost years and have excellent accreditation We installed a brand new insulated unit , and he refused to pay because we broke a piece of year old molding We are out almost $with material , time and labor That he now wants the job canceled and will not let us finish, we understand the time frame , but the only one losing out on this is Coastal GlassHe has a new insulated unit and we have time , money , labor and sets of brand new moldings we have paid forThank you for your time Revdex.com for your help with thisThank you [redacted] / CGW