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Chad Priest Construction, Inc.

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Reviews Chad Priest Construction, Inc.

Chad Priest Construction, Inc. Reviews (1)

Initial Business Response /* (1000, 5, 2015/09/24) */
We installed the concrete with a 2% flow, as required by law, with it being directed towards her existing drainage system. We only poured a 5' x 40' slab of concrete, there were no additional drains needed. Furthermore, the customer never once...

spoke with any member of our team regarding drains nor was it included in the estimate we gave her. We did not install any drainage hole or pipe as she states, we simply poured a slab of concrete approx. 200 sq. ft. in total butting up to her existing concrete with a flow directed at her existing drainage system. Our superintendent has gone to the residence showing the customer multiple times the flow of water and the direction it takes. She has made insulting and defamatory remarks through email, as well as, on social media sites to us, so of course, I requested that she not contact me again and the our business relationship be over. The work we did for the customer is beautiful and she even said herself she was happy with it until she decided that we were supposed to do a drain almost a week after the work was complete. We did everything that we were contracted for and she is simply trying to get something for free. We will not agree to refund her any sum of money for this job and if this barrage of harassment from the customer continues, we will be forced to seek legal council. we have full documentation of everything and will dispute this to the fullest extent of our ability.
Initial Consumer Rebuttal /* (3000, 8, 2015/09/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I repeatedly requested a drainage system. My patio had a drainage pipe at the back end of the patio that should have been continued to the front. Th patio is between 2 1/4" and 2 1/2" thick.
He has sent me an email stating that he will reimburse me the full amount of the patio. Thus, agreeing that the patio is sub-par.

No letter from his attorney has arrived. No refund has has been paid.
Final Business Response /* (4000, 18, 2015/10/19) */
This woman is [redacted]! We NEVER sent her an email stating that we would refund the amount she paid. We NEVER agreed to refund ANY amount. We NEVER agreed to install drains or to do anything at all with her drains. We NEVER intentionally deceived her at any point. What was included in the scope of work was clearly listed on the estimate and contract, both of which she signed and agreed to. This is insane. She continues, in every new response, to change her story and add more and more lies. As I stated before, I am working with my Lawyer, and will be taking legal action against her for slander and defamation. I have had enough of this craziness. And for the record, photos can lie!
Final Consumer Response /* (4200, 20, 2015/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I had asked for a simlple patio next to my home with a drain pipes attached to my existing drainage system. Instead, the existing pipe that I had was put straight into the air with no way to drain. After a 1/2" rainfall, the area by my back door flooded. I asked for the drain system that I originally asked for to be installed. I was refused and the flooding was blamed on my original system, that had always worked perfectly before. I then received a "do not contact" email. It is at this point that I changed my Yelp reveiw from a high score to a low. I contacted another contractor and had the drainage system installed. That is when I realized, through the photos taken that my patio, was, in fact, 2 1/2" at both ends and 2 1/4" -6" from the side, half way down the patio. I updated the Yelp account with that information. I recieved a voice mail from [redacted] stating that the patios are always 4". So, I then posted the photos. I then asked for reimbursement for the amount that it has cost me to repair my system. That never happened. My drainage system is still blocked, I believe with cement, and that came from the man who put in the new drain pipes. I chose not to take out another 4' of patio. (If Revdex.com or anyone else would like to remove it to verify, they are more than welcome to come and absorb the cost.) It was shortly after this that I recieved the text from X(XXX)XXX-XXXX, asking that I remove my posting. I reply that I will remove my posting if I get a full refund. I have already spent nearly $2,000 on repairs and the main drainage pipe from my roof still has not been repaired.(see above) There reply to my request was "OK thank-you. You will recieve a letter from our attorney in 10 days" I read that as a yes. We agree with you. You will get your refund. It did not say "No, we won't". No attorney has contacted me.
At this point, I am still waiting for a refund.
I have not yet posted any photos of the spilt cement stains on my original patio. If Revdex.com would like to see the damage done, please give me a method of posting them. I have not gone on the Yelp site since August, and I would rather not.
Photos do not lie.
A Ms. [redacted] with the Revdex.com is now helping. I sent her a copy of the text message.

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Address: 38340 Innovation Ct Ste 804, Murrieta, California, United States, 92563-2625

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