Chad Thurlo Custom Tile

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: It was not a full refundThey did not resolve my issues to my satisfaction I had to go to a different company to get my computer straightened out so that it was working correctlyThey promised they would fix the problems and they did not Regards, [redacted] ***

Hello,It is a pleasure contacting you today.  I am writing on behalf of Joyce Computer and Software solutions on complaint ID: [redacted]) concerning our customers Mr. [redacted] whose problem we solved a long time ago by means of telephone call.  We are very proud of the services...

our company provides and will continue providing.  We are proud and fast going and provide our services with dignity and perfection.  For any information please feel free to contact me directly; ###-###-####Conclusively, we only waisted time getting back to you because we already solved the issues with our customer Mr [redacted].  Thank you and stay blessed Yours Sincerely,(employee signature)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: It was not a full refund. They did not resolve my issues to my satisfaction.  I had to go to a different company to get my computer straightened out so that it was working correctly. They promised they would fix the problems and they did not.
Regards,
[redacted]

Letter of AcknowledgementHello.It is a pleasure contacting you today on behalf of Joyce Computer and Software. Hope you are having a nice day. We are contacting you with reference to complaint [redacted]We are very delighted and happy the above complain has been resolved by both parties. We provided a full refund upon your request and we are sorry for any inconveniences. We are therefore delighted to having you as our customer and we are going to continue providing better services to our customers and always considering our customers as integral part of our company.Once more thank you. Please sign below to indicate all matter has been resolved and please contact us any time for further assistance or any information. Thank you. Please sign and forward to the address belowRevdex.com Serving Metro Washington DC and Eastern Pennsylvania 1411 KST. NW, 10th Floor Washington DC 20005-3404Thanks,Regards, [redacted]  CustomerJoyce Computer and Software