I am rejecting this response because: The business needs to forward me the shipping expenses as well since the pictures they provide online show a lug nut wheel which is what I neededThe business stated to me, I ordered the wrong wheelsOnce again, the picture online shows a lug nut wheel, which they stated they do not carryHow about taking that picture down so people don’t get confused when orderingDo the right thing and pay back the shopping that I incurred
Initial Business Response / [redacted] (1000, 5, 2017/03/17) */ On 02/customer emailed stating the wrong one was sent and we set up a replacement and a return authorization numberWe have not heard from the customer since that timeWe do have a phone number for him on the order and we will contact him to set up a return for the 2nd incorrect part that was delivered
Customer [redacted] Order # [redacted] Order was refunded 3/19/$
I am rejecting this response because: The business needs to forward me the shipping expenses as well since the pictures they provide online show a lug nut wheel which is what I neededThe business stated to me, I ordered the wrong wheelsOnce again, the picture online shows a lug nut wheel, which they stated they do not carryHow about taking that picture down so people don’t get confused when orderingDo the right thing and pay back the shopping that I incurred
Initial Business Response / [redacted] (1000, 5, 2017/03/17) */ On 02/customer emailed stating the wrong one was sent and we set up a replacement and a return authorization numberWe have not heard from the customer since that timeWe do have a phone number for him on the order and we will contact him to set up a return for the 2nd incorrect part that was delivered