[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Since the Janome representative who contacted me said this was the ONLY machine they have seen the motherboard fail, I would think they would know EXACTLY which machine the letter of complaint was referring toThe serial number is ON the machine so I don't have access to itJanome has finally returned my sewing machine which is all I wantedThe business response is really very much like the dealings I have had in the past, pass the buck and stallHowever, I will accept the response just to close this matter since I have my machine backThank you for opening and following up on this complaint Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Since the Janome representative who contacted me said this was the ONLY machine they have seen the motherboard fail, I would think they would know EXACTLY which machine the letter of complaint was referring toThe serial number is ON the machine so I don't have access to itJanome has finally returned my sewing machine which is all I wantedThe business response is really very much like the dealings I have had in the past, pass the buck and stallHowever, I will accept the response just to close this matter since I have my machine backThank you for opening and following up on this complaint Regards, [redacted]