Champion Window Company of Milwaukee

Review: there was a hole in the exterior kitchen wall that was not properly repaired before the siding was applied because of this I have water damage 2 interior walls in my kitchen, I have tried over and over to get them to come back and fix this situation, I was promised by Tim last winter they would come when the weather broke but when the weather broke he also broke his promise/ there is a issue of an outstanding bal. on a doors contract however the siding windows contract was paid in fullDesired Settlement: all water damage to exterior and interior wall be repaired and finished properly and any outstanding balance be written of due to time of settlement

Business

Response:

In regards to complaint ID [redacted]located at [redacted] On April 8th 2015 two representatives from Champion Windows of Milwaukee visited the home.Upon inspection of interior water damage and exterior siding, it was determined that the siding was installed properly by Champion and that the cause of the water damage was due to gutters and downspouts that had been clogged with debris, causing water to backup into the home. It was also determined that failing caulk further up the roof was causing water to leak. Champion did not install the roof or gutters and cannot be responsible for interior damage. This information was shared with and explained to the homeowner ([redacted]) who agreed with the representatives findings. Champion Windows of Milwaukee will now consider this matter to be closed.Please contact us with any further questions regarding this matter.