Channel Inn Hotel Reviews (1)
Channel Inn Hotel Rating
Description: Hotels
Address: 650 Water Street S.W., Washington, District of Columbia, United States, 20024
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Review: RESERVED 6 ROOMS FOR 5/24/13 CANCELED ALL 6 ROOMS ON MAY 20 WHICH IS WELL WITH IN THEIR CANCELATION POLICY. THEN RESERVED 2 ROOMS FOR 5/25 5/26/ WAS CHARGED FOR CANCELED ROOMS AS WELL AS THE TWO ROOMS WE RESERVED FOR THE 25 AND 26. HAVE ATTEMPTED TO CORRECT THIS ISSUE SINCE 5/28 MANAGER [redacted] HAS TOLD US MANY TIMES HE WILL RETURN OUR CALL WHEN HE UNDERSTANDS HOW THE ERROR OCCURED. HIS REPRESENATIVE [redacted] IS PERSON THAT CANCELED THE ROOMS IT SHOULD NOT TAKE THIS LONG TO CORRECT PROBLEM. WE HAVE BEEN POLITE TO HIM ON PHONE HE STATES HE RETURN OUR CALL BUT DOES NOT AND IS NOW AVOIDING CALLS WHEN WE LEAVE A MESSAGE TO HIM TO CALL BACK. AS FAR AS I AM CONCERNED THIS IS UNAUTHORIZED USE OF MY CREDIT CARD AND BORDERS ON THIEFT. I WOULD LIKE TO GET THIS CORRECTED AND I WOULD LIKE **.[redacted] TO CONTACT ME.Desired Settlement: I WANT MY $955.00 RETURNED TO MY CHECKING ACCOUNT
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