At this time, I have been contacted directly by Home Appliance Corp. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
An owner (he may have been Bob, he would not identify himself by name), called on May [redacted] and berated me throughout the entire...
phone conversation for filing a complaint rather than going to them first. I tried to explain that I had called their office three times and I sent an email prior to going to Revdex.com, but, he would not allow me to speak. he just kept yelling at me, not allowing me to get in a word. In addition, he was citing a [redacted] inquiry. My complaint, however, was with the latest [redacted] inquiry and the one previously filed. I requested several times that he stop yelling and that he allow me the option of speaking. I finally said if he couldn't speak to me in a civilized tone I would have to hang up - he responded by yelling, "[redacted]" and he hung up on me. It should be noted that throughout the past 20 years my husband and I have probably spent approximately $5,000 in appliances from them. so, for him to scream at me because I want the refund of $149 for a worthless warranty, which they sold to me seems crazy to me. they've just lost a very, very good customer.So, now what happens?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
on 3/**/16 I attempted to contact Wind Service and they would not answer the phone. I called Home 2x to let them know and was told there was nothing they could do because "they had the same phone no" as I had. I then emailed Winds Service and received no response. As a result we had to get in touch with Dependable Home Appliance in Inwood. I have two receipts documenting the fact that I paid $135.79 on 3/**/16 for "reinstalled wire, and $108.63 for water valve installed on 4/*/16. I have a copy of the bills available for review. I emailed Home to let them know how unhappy I was that they did not assist me and that I would never shop with them again, and they never responded.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
At this time, I have been contacted directly by Home Appliance Corp. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
An owner (he may have been Bob, he would not identify himself by name), called on May [redacted] and berated me throughout the entire...
phone conversation for filing a complaint rather than going to them first. I tried to explain that I had called their office three times and I sent an email prior to going to Revdex.com, but, he would not allow me to speak. he just kept yelling at me, not allowing me to get in a word. In addition, he was citing a [redacted] inquiry. My complaint, however, was with the latest [redacted] inquiry and the one previously filed. I requested several times that he stop yelling and that he allow me the option of speaking. I finally said if he couldn't speak to me in a civilized tone I would have to hang up - he responded by yelling, "[redacted]" and he hung up on me. It should be noted that throughout the past 20 years my husband and I have probably spent approximately $5,000 in appliances from them. so, for him to scream at me because I want the refund of $149 for a worthless warranty, which they sold to me seems crazy to me. they've just lost a very, very good customer.So, now what happens?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
on 3/**/16 I attempted to contact Wind Service and they would not answer the phone. I called Home 2x to let them know and was told there was nothing they could do because "they had the same phone no" as I had. I then emailed Winds Service and received no response. As a result we had to get in touch with Dependable Home Appliance in Inwood. I have two receipts documenting the fact that I paid $135.79 on 3/**/16 for "reinstalled wire, and $108.63 for water valve installed on 4/*/16. I have a copy of the bills available for review. I emailed Home to let them know how unhappy I was that they did not assist me and that I would never shop with them again, and they never responded.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]