Complaint: 1[redacted]
I am rejecting this response because: Mr. [redacted] has submitted a totally fictious report of events occurred. We the [redacted] did not give Mr. Chaps permission to take cabinet doors to his shop this was done by him and him alone. Mr. Chapa was not present most days to supervise any work done and once punch list was submitted to him as standard practice in contacted services he did not want to comply. He has done less acceptable work on this job assignment. He was never talked or communicated with anything, but in a professional manner ie.text messages/Verbal/and phone conversations. Mr. Chapa has displayed a very unprofessional attitude and performance as an independent general contractor. We have submitted a demand letter to him requesting partial refund and release of our property(cabinet doors and hinges paid for by us) at this point in mediation efforts we will continue to request that we the [redacted] and Mr. Chapa attempt to reach resolution amicably. Since withdrawal of Mr. Chapa from this contractual agreement signed by both himself and My husband we have had several contractors come to give estimates to correct the work that Mr. Chapa left behind. All the contractors that have come to give estimate have given their professional opinion and in agreement stated this is not acceptable or correct work this opion included by Mr. [redacted] owner of granite fabrication company that di complete granite countertops as contracted. Mr. Chapa has stated to myself and Mr. [redacted] that he is a high end contractor and this does not to be the case with the substandard work he presented and left unfinished at my residence of [redacted] He did provide some recipes that at this point may be questionable due to the limitation he placed on what we could and could not do to when it came to our kitchen remodel. He attempt d to explain and one piont that we only had two choices of crown moldings and when we contacted the vendor this was not the case. All of this is documented between him and my husband via text messages. It appears that Mr. Chapa was not keen on the time framed allotted and attempt to make up any deductions from not completing assigned job task by itemizing the bill with things such as changing a water supply line and attempting to charge as if he was a licensed plumber which is is obviously not.
Regards,
[redacted]
Complaint: 1[redacted]
I am rejecting this response because: Mr. [redacted] has submitted a totally fictious report of events occurred. We the [redacted] did not give Mr. Chaps permission to take cabinet doors to his shop this was done by him and him alone. Mr. Chapa was not present most days to supervise any work done and once punch list was submitted to him as standard practice in contacted services he did not want to comply. He has done less acceptable work on this job assignment. He was never talked or communicated with anything, but in a professional manner ie.text messages/Verbal/and phone conversations. Mr. Chapa has displayed a very unprofessional attitude and performance as an independent general contractor. We have submitted a demand letter to him requesting partial refund and release of our property(cabinet doors and hinges paid for by us) at this point in mediation efforts we will continue to request that we the [redacted] and Mr. Chapa attempt to reach resolution amicably. Since withdrawal of Mr. Chapa from this contractual agreement signed by both himself and My husband we have had several contractors come to give estimates to correct the work that Mr. Chapa left behind. All the contractors that have come to give estimate have given their professional opinion and in agreement stated this is not acceptable or correct work this opion included by Mr. [redacted] owner of granite fabrication company that di complete granite countertops as contracted. Mr. Chapa has stated to myself and Mr. [redacted] that he is a high end contractor and this does not to be the case with the substandard work he presented and left unfinished at my residence of [redacted] He did provide some recipes that at this point may be questionable due to the limitation he placed on what we could and could not do to when it came to our kitchen remodel. He attempt d to explain and one piont that we only had two choices of crown moldings and when we contacted the vendor this was not the case. All of this is documented between him and my husband via text messages. It appears that Mr. Chapa was not keen on the time framed allotted and attempt to make up any deductions from not completing assigned job task by itemizing the bill with things such as changing a water supply line and attempting to charge as if he was a licensed plumber which is is obviously not.
Regards,
[redacted]